Volkswagen South Coast
Santa Ana, CA
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Always excellent -Eric Lopez is an asset to Penske. He was honest, and knew what needed to be done. Would the dealership and Eric recommend without question. was honest, and knew what needed to be done. Would the dealership and Eric recommend without question. More
Fully recommend. Anything is better than the dumpster fire that is McKenna, but these guys make the pain of vehicle service less painful in a pleasant way. fire that is McKenna, but these guys make the pain of vehicle service less painful in a pleasant way. More
The show room floor and offices are comfortable, Modern, and clean. The cars are maintained for display (clean, even glossy tires). They look and feel like an extension of the show room. The people (D and clean. The cars are maintained for display (clean, even glossy tires). They look and feel like an extension of the show room. The people (Daniel) are friendly and patient. I felt valued and appreciated. More
I have been coming to this Dealership for about 12 years now and have leased 6 cars so far...these guys and gals are top shelf, and always bring their A game. Everything is explained, and they do their best now and have leased 6 cars so far...these guys and gals are top shelf, and always bring their A game. Everything is explained, and they do their best to accommodate and make you feel chill. I screwed up a few times w my appointment times and they were flexible and somehow were able to make it crack a lackin....Great work!! More
Jamie was incredible! He was patient, very clear with his explanations, and highly professional. Jamie made our new VW purchase easy and very positive! I would recommend Jamie to my friends and family! explanations, and highly professional. Jamie made our new VW purchase easy and very positive! I would recommend Jamie to my friends and family! More
Service is excellent. Wait time both times I’ve been has been less than expected and over met expectations. Jesse at service dep was very professional and helpful. been less than expected and over met expectations. Jesse at service dep was very professional and helpful. More
Jesse was very attentive, professional and made getting my car repaired a stress free experience. Everyone was extremely nice and friendly. The woman who helped with my loaner car was very nice and helpful my car repaired a stress free experience. Everyone was extremely nice and friendly. The woman who helped with my loaner car was very nice and helpful Just a very good experience. More
Second car I buy from this dealer. It was a great experience, specially because Jim Wren made it very accommodating and transparent, not pushy at all. As far as the store, it is so clean and comfor experience, specially because Jim Wren made it very accommodating and transparent, not pushy at all. As far as the store, it is so clean and comfortable that the time it takes to finish the transaction is barely noticeable. All in all a great buying experience. More