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Volkswagen South Coast

Santa Ana, CA

4.9
418 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 418 reviews

February 05, 2021

Always excellent -Eric Lopez is an asset to Penske. He was honest, and knew what needed to be done. Would the dealership and Eric recommend without question. More

by jarowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Feb 06, 2021 -

Volkswagen South Coast responded

Thank you for the great review! Our team will be happy you enjoyed your time at Volkswagen South Coast!

January 20, 2021

Fully recommend. Anything is better than the dumpster fire that is McKenna, but these guys make the pain of vehicle service less painful in a pleasant way. More

by DerekRichardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Garcia
Jan 21, 2021 -

Volkswagen South Coast responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Volkswagen South Coast!

December 23, 2020

The show room floor and offices are comfortable, Modern, and clean. The cars are maintained for display (clean, even glossy tires). They look and feel like an extension of the show room. The people (D More

by Auto Shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Escareno
Dec 24, 2020 -

Volkswagen South Coast responded

Thank you for the great review! We are happy to hear Daniel provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

December 21, 2020

I have been coming to this Dealership for about 12 years now and have leased 6 cars so far...these guys and gals are top shelf, and always bring their A game. Everything is explained, and they do their best More

by jkearny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olias and Eric
Dec 21, 2020 -

Volkswagen South Coast responded

Thank you for the great review! We are happy to learn that the team at Volkswagen South Coast consistently goes the extra mile for you. We truly appreciate your loyal business and your feedback; please come back at any time.

December 10, 2020

Jamie was incredible! He was patient, very clear with his explanations, and highly professional. Jamie made our new VW purchase easy and very positive! I would recommend Jamie to my friends and family! More

by CAMGREGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 11, 2020 -

Volkswagen South Coast responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of our team, especially Jamie. We appreciate you recommending us!

December 10, 2020

Great dealership. Olias lynch is a great to work with. I will definitely be back in 3 years for another lease. The finance guy is great to. More

by scotsant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olias Lynch
Dec 11, 2020 -

Volkswagen South Coast responded

Thank you for the wonderful feedback! We are delighted to know that you had a good experience with us and with the help of Olias. We value your business and look forward to any future visits!

December 04, 2020

Service is excellent. Wait time both times I’ve been has been less than expected and over met expectations. Jesse at service dep was very professional and helpful. More

by Cshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Caron
Dec 05, 2020 -

Volkswagen South Coast responded

Thank you so much for taking a moment of your day to share excellent feedback for our team. We'll be sure to thank Jesse for providing you with a wonderful level of care. See you again next time!

December 04, 2020

Jesse was very attentive, professional and made getting my car repaired a stress free experience. Everyone was extremely nice and friendly. The woman who helped with my loaner car was very nice and helpful More

by tortmanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Caron
Dec 05, 2020 -

Volkswagen South Coast responded

Hi there, thank you so much for sharing your positive feedback about us here at Volkswagen South Coast, especially for Jesse. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

October 27, 2020

Second car I buy from this dealer. It was a great experience, specially because Jim Wren made it very accommodating and transparent, not pushy at all. As far as the store, it is so clean and comfor More

by carlolopini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Wren
October 03, 2020

Israel did a great job trying to help mitigate our issues. We lost our key faub and they were able to get us new ones at a reasonable price More

by Hundsrwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel
Oct 04, 2020 -

Volkswagen South Coast responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

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