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Volkswagen South Coast

Santa Ana, CA

4.9
418 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 418 reviews

September 18, 2021

Service department is right on point, they are very friendly, very communicative, and very professional More

by Klanp66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Sep 19, 2021 -

Volkswagen South Coast responded

Hi there, Your satisfaction means everything to us, so we are pleased that you found our Service Department to be right on point. Thank you for choosing Volkswagen South Coast and we hope to continue to assist with all of your future automotive needs.

September 04, 2021

My service agent was very informative, helpful and friendly. My car was even ready before the time I was promised. It was a good experience, thank you. More

by Jennypee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Nunez
Sep 05, 2021 -

Volkswagen South Coast responded

Hi Jenny, Thank you for telling us about your good experience. We are happy that our Service Department were helpful and friendly whilst assisting you in a timely manner. Thank you for choosing Volkswagen South Coast and we look forward to working with you again.

August 26, 2021

Fast, friendly efficient. Quality work! So different being outside vs Chicago inside dealership. Would recommend this dealership. Great location, very easy to find. Good job! More

by kath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch
Aug 27, 2021 -

Volkswagen South Coast responded

Kath, thank you for the positive feedback! We are happy to know that you have enjoyed your time at Volkswagen South Coast, and we hope that you will continue to visit us!

August 25, 2021

Amazing customer service! Israel was fantastic to work with! He was was professional and clearly explained everything to me in a timely manner! More

by Nicolehinshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Garcia
Aug 26, 2021 -

Volkswagen South Coast responded

Nicole, your review made us smile. We love hearing that our employees, such as Israel, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Volkswagen South Coast, we will be sure to keep up our timely services and courteousness.

August 24, 2021

Very helpful and honest. They are always on time so I don’t have to wait and Eric Lopez went above and beyond to help verify if a previous service had been done by another dealership. Turned out it had n More

by kmcalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Aug 25, 2021 -

Volkswagen South Coast responded

Volkswagen South Coast thanks you for the 5-stars and for sharing your experience! The team is glad your visit was helpful and honest. Safe travels on the road ahead.

August 19, 2021

Customer service is great. Center clean. Yiu certainly require too many words or count strangely. More

by Fn4marg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Tapia
Aug 19, 2021 -

Volkswagen South Coast responded

Hi there, Thank you for your positive review and sharing your experience. We are looking forward to your next visit. You are always welcome at Volkswagen South Coast.

August 17, 2021

Painless, fair deal, very responsive. Jaime was great! Clean operation, decent trade in allowance given. More

by M_king
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Perez
Aug 17, 2021 -

Volkswagen South Coast responded

Thank you for taking the time to share your outstanding experience! We are always happy to be of service and are glad to see you were pleased with your visit. Congratulations on your purchase; Volkswagen South Coast hopes to work with you again.

August 03, 2021

I had a great experience leasing my new car from VW South Coast. Every step this dealership took.....from the time I called to inquire some information, to the time I walked into their showroom, was most im More

by SN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Escareno (Manager)—Sean (Finance Dept), Peter Maldonado
Aug 04, 2021 -

Volkswagen South Coast responded

Thank you for the excellent review! We are so glad to learn that your visit to Volkswagen South Coast was such an outstanding one. We truly appreciate your kind words for our team members as well. Congratulations on your purchase; we look forward to working with you again.

July 29, 2021

Jim’s an “old school” salesman which I really respect and appreciate! Hope to buy again soon! He literally lent me his car to get paperwork from local bank!! A 10!! More

by WRS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Tapia, Carl Vann, Larry Ringen, David Aguilar, Sam Gilani, Peter Maldonado
Jul 30, 2021 -

Volkswagen South Coast responded

We appreciate you stopping at Volkswagen South Coast! Please contact us if you ever need anything regarding your vehicle in the future!

July 27, 2021

Had a good experience with Jamie, negotiating the price via email beforehand. He was very straightforward and honest with his pricing and when we came in to buy the car the numbers matched up. He also was More

by Zedmanauk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Perez
Jul 27, 2021 -

Volkswagen South Coast responded

Thank you for the wonderful review and rating! We are delighted to know that you had a good experience with our Sales Team at Volkswagen South Coast, and we hope that you will continue to visit us!

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