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Volkswagen South Coast

Santa Ana, CA

4.9
418 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 418 reviews

February 04, 2022

Uncle Jim was great as our salesman. Gave us maximum for our trade in. Nice car too, for good price. More

by pwilson07019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos
Feb 05, 2022 -

Volkswagen South Coast responded

We thank you for sharing your great review for our Sales Team here at Volkswagen South Coast. We strive to provide our customers with the best service possible. We value your business.

January 29, 2022

Very professional, I was there to buy a car but did not feel pressure, the deal was done quick and easy. Salesman John Weber was great to work with over the phone and in person. I would definitely recommen More

by Dori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson, Peter Maldonado
Feb 01, 2022 -

Volkswagen South Coast responded

Hi Dori, thank you for the 5-star positive review, we really appreciate it. We are happy to hear that you were satisfied with your car buying experience here. Thank you for choosing Volkswagen South Coast and we hope to see you again!

January 29, 2022

Great purchase experience at Southcoast. Contacted the dealership by phone regarding a new vehicle listed on their website. Jim returned our call in short order and had all the information needed. We were More

by rob.moynan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wren
Feb 01, 2022 -

Volkswagen South Coast responded

Your positive review is greatly appreciated. Thank you for taking the time to give us feedback. Have a nice day! Regards, Volkswagen South Coast

December 03, 2021

We were happy with the sales process on a CPO VW Tiguan, but we soon came to realize that the CPO inspection from this dealership was insufficient. The dealer failed to change the oil, the battery was beyo More

by Jim Delurgio
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Aguilar
Dec 03, 2021 -

Volkswagen South Coast responded

Jim, Please know that I take your feedback seriously, and I would like to discuss your experience regarding the inspection for your VW Tiguan. Please send me an email at shirish.patel@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Shirish Patel General Manager Volkswagen South Coast shirish.patel@penskeautomotive.com

November 10, 2021

It was a very good experience with this dealership. They had the car i was looking for. More

by Deshannon760
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron blye
Nov 11, 2021 -

Volkswagen South Coast responded

Thank you for sharing your wonderful review of us here at Volkswagen South Coast. We appreciate your kind words and look forward to seeing you again soon.

Nov 11, 2021 -

Deshannon760 responded

Yes it was a wonderful experience at south coast volkswagen dealership. Everything was so nice a helpful in helping me to find the vehicle that i wanted. I will definitely tell my family and friends about lt. And a very thankful to Ron again for all of his help and hard work getting me the car that i really wanted.

November 09, 2021

Nizar is a professional car salesman, helping me greatly in the process of purchasing my ID 4 More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar
Nov 11, 2021 -

Volkswagen South Coast responded

Thank you, Rick, for your feedback and we are happy to learn our Sales Team provided you with professional service, making the purchase on your new ID 4 go smoothly. We appreciate you and thank you for doing business with Volkswagen South Coast.

November 05, 2021

Excellent customer service and attention to the client. Fast process and virtually paper free. Great experience. In and out in less than two hours! More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Perez
Nov 08, 2021 -

Volkswagen South Coast responded

Hello Maria, We're proud to hear about your experience at Volkswagen South Coast and to know that our team provided excellent customer service and attention to you. It's also great to know that your whole experience was fast and paperless and that you were in and out in less than two hours. Thank you for the amazing review and for trusting us with your business!

October 15, 2021

Very very helpful Good listener Make the process Very very helpful Good listener Make the process easily No rush Good Explanation No playing game More

by mkavehzadeh63
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mr. John Weber
Oct 16, 2021 -

Volkswagen South Coast responded

We really appreciate your business! Thank you for taking the time to leave this wonderful review for us at Volkswagen South Coast!

October 07, 2021

Thank you so much to James wren and his team ! I walked in, pointed, signed and walked out. He went above and beyond and I loooove my vehicle 2021 Tiguan. Thank you 😊 More

by Kelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wren , Peter Maldonado
Oct 08, 2021 -

Volkswagen South Coast responded

Kelson, thank you for the positive feedback! We are happy to know that you had a good experience with us at Volkswagen South Coast and to know that our team provided great customer service. Enjoy your 2021 Volkswagen Tiguan!

September 25, 2021

Terrible terrible customer service!!! Literally the WORST!!! Dropped of my car for service on Thursday and check engine light was on due to a turbo issue and they said the car hast to be here till god More

by Kasra Arki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitchell, David Aguilar
Sep 26, 2021 -

Volkswagen South Coast responded

Kasra, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your overall service experience and the availability of a loaner. Would you mind emailing your preferred contact information to me at shirish.patel@penskeautomotive.com? I look forward to speaking with you. Best Regards, Shirish Patel General Manager Volkswagen South Coast shirish.patel@penskeautomotive.com

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