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Volkswagen San Bernardino
San Bernardino, CA
65 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 65 reviews
February 16, 2022
Alex and Rocky were extremely helpful getting me into the car I wanted. I showed up to the dealership with one in mind. I felt zero pressure to make the purchase. Alex was very knowledgeable about the vehicl car I wanted. I showed up to the dealership with one in mind. I felt zero pressure to make the purchase. Alex was very knowledgeable about the vehicle and they both made the process smooth and comfortable. Rocky was super helpful when it came to financing and warranties. He listened to my concerns and was able to help me out with my needs without pressuring me into buying some warranty I didn’t need. Everyone at the dealership was extremely friendly and made the purchasing process more enjoyable than your typical car purchase. I would highly recommend buying from this dealership if there is a car here that meets your needs. More
by brandonbullas
Employees Worked With
Alex & Rocky
January 29, 2022
Janice provides EXCELLENT customer service! She keeps each customer informed with what is going on with their car when it is being serviced. She acknowledges everyone who walks in and is always pleasant each customer informed with what is going on with their car when it is being serviced. She acknowledges everyone who walks in and is always pleasant and friendly. She has always been gracious to answer my questions More
by Jatemp
Employees Worked With
Janice Sedgwick
December 13, 2021
The facility is neat and staff are friendly.Waiting time The facility is neat and staff are friendly. Waiting time is just as promised which is about an hour and a half. The facility is neat and staff are friendly. Waiting time is just as promised which is about an hour and a half. More
by leeN
Employees Worked With
ERIC
November 23, 2021
Alex provided exceptional customer service.My only concern is that since I’ve had my CC serviced here there is consistent turn over in the service department. Over the past 5 years I’ve worked with 6 concern is that since I’ve had my CC serviced here there is consistent turn over in the service department. Over the past 5 years I’ve worked with 6-7 service managers. Not sure what the challenges are however keep up the great customer service! More
by Ldigge1
Employees Worked With
Alex in Service
