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Volkswagen North Scottsdale

Phoenix, AZ

Overview
Reviews
4.6
363 Reviews
Call Dealership (480) 538-4700
View Awards

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 363 reviews

August 16, 2022

I have serviced my Touareg at this dealership since 2014. My service manager has been courteous, prompt, and efficient at detailing the needs for my vehicle and any work that was completed. The service has b More

by curtkrueger24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thames
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Aug 19, 2022 -

Volkswagen North Scottsdale responded

Thank you for your recommendation and continued support! We're glad to learn our Service Team has consistently provided you with efficient and professional service and support. We appreciate your business and hope to be of service to you again here at Volkswagen North Scottsdale.

August 12, 2022

Service rep John Thames is efficient and honest about the timing of delivery and parts needed. He speaks well and is polite! More

by c.mcbride1744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man who greeted me upon arrival was very pleasant , Sean Weaver
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Aug 14, 2022 -

Volkswagen North Scottsdale responded

Hello. We take our five-star reviews to heart and are delighted to learn about your timely and trustworthy experience with our Service Team. Please let us know if you need any further maintenance and thank you for choosing Volkswagen North Scottsdale!

August 12, 2022

After several visits to various dealers, North Scottsdale Volkswagen was a relief. Tom Sliker was great! There were no attempts to upsell me on fluff, add-ons etc. No BS. no pressure, no games. I will refe More

by ericwondergem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sliker, Eric Watson
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Aug 15, 2022 -

Volkswagen North Scottsdale responded

Hello Eric, it is our pleasure to have made your car buying experience easy for you. We hope you are enjoying your new purchase! Thank you for your business and recommendation with Volkswagen North Scottsdale.

August 10, 2022

I had a diagnostic test done to see what I needed for my convertible beetle roof to be fixed. After receiving my car back, I notice the condition of my roof is now torn and my roof was stuck and things were More

by andrea bailey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mark and gabriel amaya
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August 04, 2022

Tim always provides excellent service. .I get my car fixed in a timely manner.. Thank you More

by Erikasales53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Aug 06, 2022 -

Volkswagen North Scottsdale responded

Erika, thanks for taking time to share this excellent review with our team. We are thrilled to learn that you consistently receive top-notch and timely service. The Volkswagen North Scottsdale Team welcomes you back anytime you may need us in the future.

July 31, 2022

Eric the internet salesperson was a pleasure to work with however how the dealership treats customers leaves plenty of room for improvement. More

by olddub61
Recommend Dealer
No
Employees Worked With
Eric Watson
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Jul 31, 2022 -

Volkswagen North Scottsdale responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your experience visiting us at Volkswagen North Scottsdale. Can you please email me with your preferred contact information? I appreciate your time! Mike Druken General Manager Volkswagen North Scottsdale mdruken@penskeauotmotive.com

July 31, 2022

Very honest quotes on repairs. Repairs on done correctly the first time Friendly staff Clean deali More

by rbrommer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonanno
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Aug 02, 2022 -

Volkswagen North Scottsdale responded

Thank you for trusting us with your vehicle and choosing Volkswagen North Scottsdale. We are thrilled to learn you enjoyed a positive experience working with our Service Team. Come back and visit us again for any future needs.

July 30, 2022

Great service! The team did a great job in everything. I would recommend this location to everyone. More

by Miriamomar85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom , Sean Weaver
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Aug 01, 2022 -

Volkswagen North Scottsdale responded

Hello, Thank you for your endorsement of our team. At Volkswagen North Scottsdale, we appreciate your business and look forward to working together in the future.

July 30, 2022

From our salesperson Tom to the gm Michael Druken we had an excellent buying experience More

by Tamaraheims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Michael Druken, Nate Hecht
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Aug 01, 2022 -

Volkswagen North Scottsdale responded

Hello, We are happy that your buying experience was excellent. Enjoy your purchase and thank you for choosing Volkswagen North Scottsdale.

July 29, 2022

John Thames always takes great care of me and my car. I appreciate his hard work and honest treatment. More

by Don Palombella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John,Thames
Report | Print
Aug 01, 2022 -

Volkswagen North Scottsdale responded

Don, it is great to know that you always have a five-star experience with the team here at Volkswagen North Scottsdale. We appreciate your business.

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