Volkswagen North Scottsdale
Phoenix, AZ
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Great customer service from sales, to service , to support. Not just from those serving me, but from all employees I encountered. support. Not just from those serving me, but from all employees I encountered. More
Everything about our experience at Volkswagen North Scottsdale was amazing. Our sales person Tom was friendly, knowledgeable, and patient. We had visited other dealerships but in the end wanted to buy Scottsdale was amazing. Our sales person Tom was friendly, knowledgeable, and patient. We had visited other dealerships but in the end wanted to buy specifically from him. More
I have serviced my Touareg at this dealership since 2014. My service manager has been courteous, prompt, and efficient at detailing the needs for my vehicle and any work that was completed. The service has b My service manager has been courteous, prompt, and efficient at detailing the needs for my vehicle and any work that was completed. The service has been impeccable. VW of North Scottsdale has my highest recommendation. More
After several visits to various dealers, North Scottsdale Volkswagen was a relief. Tom Sliker was great! There were no attempts to upsell me on fluff, add-ons etc. No BS. no pressure, no games. I will refe Volkswagen was a relief. Tom Sliker was great! There were no attempts to upsell me on fluff, add-ons etc. No BS. no pressure, no games. I will refer anyone I find looking for a vehicle. More
Service rep John Thames is efficient and honest about the timing of delivery and parts needed. He speaks well and is polite! timing of delivery and parts needed. He speaks well and is polite! More
I had a diagnostic test done to see what I needed for my convertible beetle roof to be fixed. After receiving my car back, I notice the condition of my roof is now torn and my roof was stuck and things were convertible beetle roof to be fixed. After receiving my car back, I notice the condition of my roof is now torn and my roof was stuck and things were broken because they didn't lift my roof correctly. It was still functioning when they did the test. Now nothing works. I sent pics is what I was told to do. Email a couple of times..no response. Now they quoted me 6k for my roof. I'm so disappointed. I have no option but to file a claim with my insurance. Mark and Gabriel are the people that I have spoken with. More