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Volkswagen North Scottsdale

Phoenix, AZ

4.6
357 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 357 reviews

August 23, 2022

Great customer service from sales, to service , to support. Not just from those serving me, but from all employees I encountered. More

by Robb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Johnstone, parts employee, Tukk Hysi
Aug 24, 2022 -

Volkswagen North Scottsdale responded

Robb, we're so grateful for this positive review. Customer satisfaction is our main goal here at Volkswagen North Scottsdale, and it pleases us to receive this 5-Star rating.

August 19, 2022

We have been working with this dealership for year. John Thames and the service crew are on their game! Thank you!!! More

by Burt West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Aug 23, 2022 -

Volkswagen North Scottsdale responded

Dear Burt, Our team is happy to see that you had a magnificent visit with us. Thanks for typing up this warm rating of Volkswagen North Scottsdale. Thanks for your patronage.

Aug 23, 2022 -

Volkswagen North Scottsdale responded

Dear Burt, Our team is happy to see that you had a magnificent visit with us. Thanks for typing up this warm rating of Volkswagen North Scottsdale. Thanks for your patronage.

Aug 23, 2022 -

Volkswagen North Scottsdale responded

Dear Burt, Our team is happy to see that you had a magnificent visit with us. Thanks for typing up this warm rating of Volkswagen North Scottsdale. Thanks for your patronage.

Aug 23, 2022 -

Volkswagen North Scottsdale responded

Dear Burt, Our team is happy to see that you had a magnificent visit with us. Thanks for typing up this warm rating of Volkswagen North Scottsdale. Thanks for your patronage.

Aug 23, 2022 -

Volkswagen North Scottsdale responded

Dear Burt, Our team is happy to see that you had a magnificent visit with us. Thanks for typing up this warm rating of Volkswagen North Scottsdale. Thanks for your patronage.

Aug 23, 2022 -

Volkswagen North Scottsdale responded

Dear Burt, Our team is happy to see that you had a magnificent visit with us. Thanks for typing up this warm rating of Volkswagen North Scottsdale. Thanks for your patronage.

August 17, 2022

Everything about our experience at Volkswagen North Scottsdale was amazing. Our sales person Tom was friendly, knowledgeable, and patient. We had visited other dealerships but in the end wanted to buy More

by Dyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukk Hysi
Aug 19, 2022 -

Volkswagen North Scottsdale responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Volkswagen North Scottsdale. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

August 16, 2022

They made the process so simple and enjoyable. Usually buying a car is stressful, but I felt at ease every step of the way! More

by camillep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Werner, , Chuck Sansone
Aug 17, 2022 -

Volkswagen North Scottsdale responded

Our team is so glad this sales experience was seamless and easy for you, Camille. Volkswagen North Scottsdale appreciates you and your very kind review!

August 16, 2022

I have serviced my Touareg at this dealership since 2014. My service manager has been courteous, prompt, and efficient at detailing the needs for my vehicle and any work that was completed. The service has b More

by curtkrueger24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thames
Aug 19, 2022 -

Volkswagen North Scottsdale responded

Thank you for your recommendation and continued support! We're glad to learn our Service Team has consistently provided you with efficient and professional service and support. We appreciate your business and hope to be of service to you again here at Volkswagen North Scottsdale.

August 12, 2022

After several visits to various dealers, North Scottsdale Volkswagen was a relief. Tom Sliker was great! There were no attempts to upsell me on fluff, add-ons etc. No BS. no pressure, no games. I will refe More

by ericwondergem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sliker, Eric Watson
Aug 15, 2022 -

Volkswagen North Scottsdale responded

Hello Eric, it is our pleasure to have made your car buying experience easy for you. We hope you are enjoying your new purchase! Thank you for your business and recommendation with Volkswagen North Scottsdale.

August 11, 2022

Service rep John Thames is efficient and honest about the timing of delivery and parts needed. He speaks well and is polite! More

by c.mcbride1744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man who greeted me upon arrival was very pleasant , Sean Weaver
Aug 14, 2022 -

Volkswagen North Scottsdale responded

Hello. We take our five-star reviews to heart and are delighted to learn about your timely and trustworthy experience with our Service Team. Please let us know if you need any further maintenance and thank you for choosing Volkswagen North Scottsdale!

August 10, 2022

I had a diagnostic test done to see what I needed for my convertible beetle roof to be fixed. After receiving my car back, I notice the condition of my roof is now torn and my roof was stuck and things were More

by andrea bailey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mark and gabriel amaya
August 04, 2022

Tim always provides excellent service. .I get my car fixed in a timely manner.. Thank you More

by Erikasales53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 06, 2022 -

Volkswagen North Scottsdale responded

Erika, thanks for taking time to share this excellent review with our team. We are thrilled to learn that you consistently receive top-notch and timely service. The Volkswagen North Scottsdale Team welcomes you back anytime you may need us in the future.

July 31, 2022

Very honest quotes on repairs. Repairs on done correctly the first time Friendly staff Clean deali More

by rbrommer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonanno
Aug 02, 2022 -

Volkswagen North Scottsdale responded

Thank you for trusting us with your vehicle and choosing Volkswagen North Scottsdale. We are thrilled to learn you enjoyed a positive experience working with our Service Team. Come back and visit us again for any future needs.

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