Back

Volkswagen North Scottsdale

Phoenix, AZ

4.6
357 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

Directions

By Type

Showing 357 reviews

October 15, 2022

Tim took great care of me and vehicle. The music while waiting was quite loud. More

by Sdolph456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim LaHay
Oct 18, 2022 -

Volkswagen North Scottsdale responded

Hello. Volkswagen North Scottsdale appreciates your feedback and is happy your overall visit went well. Our Service Team was glad to take care of your automotive needs. Thank you for your business.

October 14, 2022

We are so fortunate to have a team in the service department, where John is a key player. All of our wishes and needs for our vehicles are efficiently and economically addressed. More

by Jim.pharr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames, Sean Weaver
Oct 17, 2022 -

Volkswagen North Scottsdale responded

Our Service Team here at Volkswagen North Scottsdale wants to thank you for your perfect star review. We are thrilled to read that all your vehicle needs are met efficiently and economically. It was a pleasure to work with you, and we look forward to working with you again.

October 13, 2022

Tim LeMay my service representative was excellent. I needed a door part that was very difficult to find. Tim kept me informed and searched to find the part I needed. Thankyou Tim! More

by azbooneusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim LeMay
Oct 16, 2022 -

Volkswagen North Scottsdale responded

We appreciate you for taking the time to give us feedback. Thank you for your business and wonderful review. It is a great feeling to know our staff was so diligent and attentive to your needs. For any additional help or information, please contact us here at Volkswagen North Scottsdale. Have a great day.

October 12, 2022

Wow, what a great place to buy a VW. Very knowledgeable staff, willing to answer questions, and show you vehicles. More

by ocboyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Seger
Oct 14, 2022 -

Volkswagen North Scottsdale responded

Thank you for choosing to work with our knowledgeable Sales Team that answers your questions and will show you any vehicle. Congratulations from all of us at Volkswagen North Scottsdale.

October 12, 2022

Clean and well organized dealership. John Thames is the rock of the service department... hard working and consistent in his service to the customer. Hope he stays for years to come! More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Oct 15, 2022 -

Volkswagen North Scottsdale responded

Thank you for taking the time to share your five-star review. We are delighted to know you found our dealership to be clean and well-organized and that our Service Department consistently provides good service. If we can be of any future assistance, please do not hesitate to contact us at Volkswagen North Scottsdale.

October 09, 2022

Diagnosed and fixed my engine problem/leak in one day for a reasonable price point More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon English
Oct 10, 2022 -

Volkswagen North Scottsdale responded

Hello. Volkswagen North Scottsdale is happy to read that our Service Team was able to complete your repairs in one day and for a reasonable price. Thank you for taking the time to leave a five-star review.

September 26, 2022

Always great service! John is a great service provider too! He is knowledgeable and you guys got the work done quickly and got me back on the road. While I was there I More

by jkorsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John thames , Tukk Hysi
Sep 27, 2022 -

Volkswagen North Scottsdale responded

Volkswagen North Scottsdale is proud to always provide you great service, dear customer. Thank you for choosing us and taking the time to leave such a positive review. We hope to serve you again for any future needs that you may have.

September 11, 2022

Best service of any VW I’ve been too. Able to get me in on short notice when my battery died. I appreciated the service very much and will continue to come to this VW! More

by ashmmassey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames, Jackson
Sep 12, 2022 -

Volkswagen North Scottsdale responded

Thank you for your loyal business! We are happy to know our Service Team here at Volkswagen North Scottsdale provided you with five-star service. Happy driving!

August 28, 2022

I have always found this dealership to be friendly, fast and professional. So easy to deal with! More

by traynorjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy La May, Nate Hecht, Sean Weaver
Aug 31, 2022 -

Volkswagen North Scottsdale responded

Thank you so much for your wonderful review! Our team here at Volkswagen North Scottsdale appreciates your time and business. Let us know if you need anything in the future, should something arise. Have an amazing day!

August 25, 2022

John Thames has been a fantastic service representative for me for many years now. This recent visit was due to a tire needing to be replaced. We had purchased the tire warranty when we bought this Tiguan More

by Pat Clees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Aug 30, 2022 -

Volkswagen North Scottsdale responded

Hello, Pat, Volkswagen North Scottsdale appreciates you taking the time to share positive feedback with us. We are pleased to see that our Service Team was attentive to your needs and got your tire replaced quickly and effectively. We are happy to know that you got an extra personal touch with the wash and vacuum as well. Thanks for your loyalty and we are here anytime.

...
6
...