Volkswagen North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 357 reviews
We are so fortunate to have a team in the service department, where John is a key player. All of our wishes and needs for our vehicles are efficiently and economically addressed. department, where John is a key player. All of our wishes and needs for our vehicles are efficiently and economically addressed. More
Tim LeMay my service representative was excellent. I needed a door part that was very difficult to find. Tim kept me informed and searched to find the part I needed. Thankyou Tim! I needed a door part that was very difficult to find. Tim kept me informed and searched to find the part I needed. Thankyou Tim! More
Clean and well organized dealership. John Thames is the rock of the service department... hard working and consistent in his service to the customer. Hope he stays for years to come! John Thames is the rock of the service department... hard working and consistent in his service to the customer. Hope he stays for years to come! More
Always great service! John is a great service provider too! He is knowledgeable and you guys got the work done quickly and got me back on the road. While I was there I John is a great service provider too! He is knowledgeable and you guys got the work done quickly and got me back on the road. While I was there I talked to my old sales person Tukk and he gave me a few ideas about possibly trading my car in. It was good to see him also. Thanks to the whole service team there! More
Best service of any VW I’ve been too. Able to get me in on short notice when my battery died. I appreciated the service very much and will continue to come to this VW! Able to get me in on short notice when my battery died. I appreciated the service very much and will continue to come to this VW! More
John Thames has been a fantastic service representative for me for many years now. This recent visit was due to a tire needing to be replaced. We had purchased the tire warranty when we bought this Tiguan for me for many years now. This recent visit was due to a tire needing to be replaced. We had purchased the tire warranty when we bought this Tiguan several weeks ago. John got the tire replaced in a very short time and I picked up my car and it was all washed up and vacuumed out. What a nice surprise. Great customer service! Thanks so much John! More