Volkswagen North Scottsdale

Unbelievable professional. Easy to negotiate. Easy to buy. My salesperson Tom was as goo as it gets Easy to negotiate. Easy to buy. My salesperson Tom was as goo as it gets More

Very easy and welcoming experience. Great customer service especially in finance department. Helpful and accommodating to my family. Great customer service especially in finance department. Helpful and accommodating to my family. More

Sales person was very knowledgeable. Dealership performed everything promised. Car was clean and ready for us when we arrived. Great experience. Dealership performed everything promised. Car was clean and ready for us when we arrived. Great experience. More

I had a good experience. I am well satisfied. Whole process of car buying was very smooth. I am well satisfied. Whole process of car buying was very smooth. More

Kim was awesome. The least stressful car buying experience by far. They did not push for me to go through their financing, I was able to use a bank I found with lower The least stressful car buying experience by far. They did not push for me to go through their financing, I was able to use a bank I found with lower rate. More

The sales person needs to be a little bit more friendlier and work on self skills. and work on self skills. More

DO NOT PURCHASE A VW! Customer service is terrible. 5 year old vehicle with 50K miles, water pump, A/C and transmission have already failed. Volkswagen corporate and dea Customer service is terrible. 5 year old vehicle with 50K miles, water pump, A/C and transmission have already failed. Volkswagen corporate and dealership have been of no help and unfortunately do not care. I'm now left with a vehicle that is worth less than is owed due to being told it needs a new transmission, conveniently right as the warranty expired. Based on my experience I would urge you to not make the same mistake I did in purchasing a VW. The quality is terrible, unreliable and customer service needs major improvement. I will never purchase another VW and I will inform others of my experience. More

Very professional and courteous. We were actually replacing 2 vehicles in a short time and we were able to find both vehicles here. They were responsive to my inquiries about the ve We were actually replacing 2 vehicles in a short time and we were able to find both vehicles here. They were responsive to my inquiries about the vehicles. Great customer service. More

Eric Watson made our car research and buying experience a truly amazing interaction. We were able to find the car that matched our needs at a price point that worked for our budget. Top notch experience al truly amazing interaction. We were able to find the car that matched our needs at a price point that worked for our budget. Top notch experience all the way! More

Added a $69 "environmental disposal fee" to my service bill. That was a 9% up charge and twice the amount of the sales tax for the parts they installed. Got a xx answer from the service writer about "ev bill. That was a 9% up charge and twice the amount of the sales tax for the parts they installed. Got a xx answer from the service writer about "everyone in Arizona charges this". Well, they may charge it, but not $69 worth for a $750 job. After seven years of having my VW serviced here, I'm done here. More