Volkswagen North Scottsdale

My husband and I went in to the dealership to get our Jetta serviced and ended up with a 2010 Tiguan. We loved it and couldn't be happier with the service we received from David. He worked extremely ha Jetta serviced and ended up with a 2010 Tiguan. We loved it and couldn't be happier with the service we received from David. He worked extremely hard to make sure that both my husband and I were completely satisfied with our purchase. This is why we love Volkswagon North Scottsdale and will continue to work with David only. Thanks again!!! More

WOW! Hands down the single best car buying experience I have EVER had! Absolutely ZERO pressure! THe entire team was very helpful. I drove 3 separate vehicles and was there for over 4 hours before makin have EVER had! Absolutely ZERO pressure! THe entire team was very helpful. I drove 3 separate vehicles and was there for over 4 hours before making my decision. At no time was I made to feel like I was an inconvenience to them for taking up so much time. I got the absolute best deal around [after visiting two other VW dealers] on a 2010 VW Passat Sedan. This car freakin' ROCKS! David walked me around the entire car and even paired my cell phone with the car. He covered everything on the car and was basically a walking owners manual. The dealership will get ALL our future business and has been, and will continue to be recommended to anyone who asks! More

My daughter moved to Arizona from Michigan and her car blew up on the way leaving her in a frustrating situation with no vehicle no family etc. She contacted 2-3 car dealers in North Scottsdale and did n blew up on the way leaving her in a frustrating situation with no vehicle no family etc. She contacted 2-3 car dealers in North Scottsdale and did not feel comfortable with any of the salespeople. She then went to North Scottsdale Volkswagen and met David Bonanno. He helped us find a reasonable lease and provided excellent service. I was working by phone from Michigan and felt very confident working with him. He provided different options to fit our specific needs. Thanks for all the help and we are very happy with the Jetta lease and the service at North Scottsdale Volkswagon Dealer. More

I recently had a wonderful experience working with Dave Bonanno at VW North Scottsdale. I purchased a new 2010 Tiguan from him. His knowledge, professionalism and patience made this decision easy. He took Bonanno at VW North Scottsdale. I purchased a new 2010 Tiguan from him. His knowledge, professionalism and patience made this decision easy. He took the time to know me as the client and my needs for the new purchase. My time with him and the actual steps to finalize the purchase were so pleasant. I look forward to working with him again! Thank you Dave! More

All I can say is fantastic. Karen Jenkens took care of my eldest daughter over a Jetta around two years ago. I only spoke with Karen over the phone that time but she was great to deal with. No selling, no ga eldest daughter over a Jetta around two years ago. I only spoke with Karen over the phone that time but she was great to deal with. No selling, no gaming, just looking for what we needed for the kid. I just purchased a VW CC Lux Edition through Karen as I recalled our dealings. Very simple transaction, first class, and once again no gaming which is an element that I detest in dealerships. First class operations. The negotiator guy behind the curtain (Jim), not to be confused with The Oz was great too. I would recommend this dealership to anyone, -Mike C More

I was very nervous about buying a used car. I've heard many horror stories of used car salesmen taking advantage of you. I worked with David Bonanno and he was very sincere, honest, knowledgable and found many horror stories of used car salesmen taking advantage of you. I worked with David Bonanno and he was very sincere, honest, knowledgable and found the right car to fight my budget. He did not try to push me into something I could not afford or add-on any unnecessary accesories. The finance department was wonderful as well. I highly recommend this dealer & salesman David Bonanno. More

Repairs are a little on the expensive side. Batteries, especially, are very expensive. However, I am always notified of the charges before the service is completed and staff verifies that I would like th especially, are very expensive. However, I am always notified of the charges before the service is completed and staff verifies that I would like the service completed. All employees I have encountered in the service department are most courteous and knowledgable. I highly recommend this dealer for any of your needs. More

David Bonanno listened to what we wanted and assisted us in making a purchase that was right for us. The first dealership we visited when we began our search for an SUV to replace our totaled Jeep Grand Ch in making a purchase that was right for us. The first dealership we visited when we began our search for an SUV to replace our totaled Jeep Grand Cherokee (that we loved) was Volkswagen North Scottsdale. We visited several other dealerships and drove probably 20 SUV's. We returned to Volkswagen North Scottsdale and purchased a Touareg AND a Beetle. Throughout this few week decision process, David followed-up with us, but was never pushy. He made it clear he was there to assist us. He was very knowledgeable and passionate about Volkswagens. He let us take as many test drives as we wanted and even offered to let us take a Touareg home. He was respectful of our time and answered all of our questions. He was flexible with his time and did what he could to accommodate our schedule. David let us know from the beginning that we were a valued customer! We LOVE our Tourage and our Beetle. We highly recommend Volkswagen North Scottsdale and in particular, David Bonanno. More

The process of buying a car is often not much fun. That was not our experience with David Bonanno or his colleagues at VW of North Scottsdale. David is an engaging guy with a low pressure style. We enjoye was not our experience with David Bonanno or his colleagues at VW of North Scottsdale. David is an engaging guy with a low pressure style. We enjoyed our test drive and purchase experience, thanks to his way of doing business. Jim in the finance dept. was also very easy to work with and didn't push all the upsell extras typical of most dealerships. We will definitely be back next time we're in the market for a VW. More

sales staff i would rate excellent. i was disappointed in service dept. my new vw cc was not properly serviced for pick up. lojak was not installed correctly. i had to call sales dept. and speak with warre service dept. my new vw cc was not properly serviced for pick up. lojak was not installed correctly. i had to call sales dept. and speak with warren and jim to get help. jim arranged apppointment very quickly. i think that service management needs to take a more hands on approach. i was told, but should not have been, that service dept. staff turnover/new people was reason!!! Also my service book was not stamped when vehicle delivered to us. on second visit i had to mention this three times to get it done!! i hope you do better in the future. and thanks once again to warren, jim and chris for their attention and support. \ don wilson More