Volkswagen North Scottsdale

I had a very disappointing experience with the VW dealership in downtown Chicago where we bought our new Jetta 5 years ago. So I wasn't expecting much help at all pulling into the North Scottsdale De dealership in downtown Chicago where we bought our new Jetta 5 years ago. So I wasn't expecting much help at all pulling into the North Scottsdale Dealership with low tire pressure after our recent move to Arizona. Not only did they find a screw in the tire AND fix it for free, they performed a free carwash. An outstanding recall was taken care of, and I got a complimentary shuttle ride to work and back. I live my VW but had sworn never to buy another one due to our Chicago experience. Randy Braaten and his team changed my view entirely. I would love to come back to this dealership to purchase a new VW. More

I had a great experience purchasing a 2010 TDI Jetta from David Bonanno! We were only looking to try to figure out what kind of car to buy, but ended up purchasing because the experience was so great. I did David Bonanno! We were only looking to try to figure out what kind of car to buy, but ended up purchasing because the experience was so great. I did not know that buying a car could be fun. Thanks Dave!! More

Absolutely the best car buying experience we have had. We love the car and when it is time for a new one we will definately come back to VW North Scottsdale. Robert was very knowlegeable and answered all We love the car and when it is time for a new one we will definately come back to VW North Scottsdale. Robert was very knowlegeable and answered all questions. Nate was great as well. All of the paperwork was quick and easy to understand. I will definately recommend this dealership to anyone I know looking to buy a VW! More

Dealership went a long way to assist my daughter with her new lease. Aaron started the process by finding a fabulous vechile and getting the best price possible.We had to return on a day when he was unavaila new lease. Aaron started the process by finding a fabulous vechile and getting the best price possible.We had to return on a day when he was unavailable so David stepped in finished up with the paperwork and delivery. He hand wiped down the whole car and showed my daughter all the things she needed to know before driving away. More

Mr Bonanno came highly recommended by a friend who had purchased a vehicle from this dealership. Everything she said about him matched the experience I had in purchasing my vehicle. I liked the no-nonsens purchased a vehicle from this dealership. Everything she said about him matched the experience I had in purchasing my vehicle. I liked the no-nonsense approach of the dealership when it came to pricing of the vehicle which also made it more time efficient. I felt they were straightforward and honest about the pricing and financing of the vehicle. I would highly recommend this dealership and saleperson to anyone. More

After years of car buying and facing each new experience with trepidation, this turned out to be an outstanding experience throughout! Working with Bruce Lama and the finance staff of Forest & Nate was gre with trepidation, this turned out to be an outstanding experience throughout! Working with Bruce Lama and the finance staff of Forest & Nate was great, as it should be. They were considerate of our needs, professional...and...absolutely no games. We all worked hard to accomplish the deal that was complicated, I thought, by multiple trades but turned out to be smooth as silk. When it was discovered, by the dealership, that there was an additional discrepancy in trade values, not to their advantage, they immediately stepped to the plate, made the appropriate adjustments in an effort to salvage the sale and earn our future loyalty. And they have. I don't often take the time to write positive or negatives regarding a specific experience but felt compelled in this instance. Truly exceptional, professional service! More

The most comfortable "Customer Lounge" I have ever been in. It has fast, dependable highspeed internet, soft easy chairs, desk space for writing, surfing, or just snoozing. The music was light enough th in. It has fast, dependable highspeed internet, soft easy chairs, desk space for writing, surfing, or just snoozing. The music was light enough that it didn't anoy me or disturb my book reading. Coffee was good and the restrooms were clean. Sherry was very polite and listened to all my concerns. She followed through, completely. The car was also washed and cleaned inside. VERY NICE .... ! More

Volkswagen North Scottsdale is an outstanding dealership. The staff was VERY friendly and helpful. David Bonanno made the experience of buying a car fun, easy, and enjoyable. It was clearly evident that the The staff was VERY friendly and helpful. David Bonanno made the experience of buying a car fun, easy, and enjoyable. It was clearly evident that the customers best interest were the most important to him, which is often rare in the car sales business. The appearance and upkeep of the dealership was the best I have seen. I look forward to continue my business with them. More

Bruce did a great job walking us through all of the options for the car, was very thorough and knowledgeable. Service was fast and easy. Whole process was as painless as buying a car can be. Fair p options for the car, was very thorough and knowledgeable. Service was fast and easy. Whole process was as painless as buying a car can be. Fair price, excellent service, will buy our next car from here. More

Great service with friendly sales staff. I felt that I was not pressured into any deals and treated with a lot of respect. Thank you for a great car and an even better buying experience. My next car will was not pressured into any deals and treated with a lot of respect. Thank you for a great car and an even better buying experience. My next car will definitely be a VW that I am buying from Dave Bonanno. Thanks VW North Scottsdale! More