Volkswagen North Scottsdale
Phoenix, AZ
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David worked with my boyfriend and I, patiently, for over a year. We struggled to decide whether repairing my Passat was best or purchasing a new vehicle. He made our new purchase of a VW Beetle easy and s a year. We struggled to decide whether repairing my Passat was best or purchasing a new vehicle. He made our new purchase of a VW Beetle easy and stress free. It was a quick in, quick out, no hype sale. He was friendly and I would go back to him in a heartbeat and refer him to all my friends. Can't say enough...he's great! More
DAVID BONANO IS SO KIND & MAKES BUYING A CAR EASY! VERY RESPECTFUL OF MY TIME, FUN AND LISTENS TO WHAT YOU WANT. WE'VE PURCHASED 2 CARS FROM HIM & SOON TO BE A 3RD. I HIGHLY RECOMMEND HIM. THE SERVICE TEA RESPECTFUL OF MY TIME, FUN AND LISTENS TO WHAT YOU WANT. WE'VE PURCHASED 2 CARS FROM HIM & SOON TO BE A 3RD. I HIGHLY RECOMMEND HIM. THE SERVICE TEAM (ROB CHANDRA) HAS ALWAYS HELPED & EVEN CAME OUT TO SAY HELLO WHEN I WAS THERE TO PURCHASE MY NEWEST CAR. THANKS VW OF NORTH SCOTTSDALE!! More
Our salesman was Tim, I forget his last name but his number is 480-538-4776. We have been looking for a new car for 2 months now and we liked the feeling we got with this dealership and with this salesm number is 480-538-4776. We have been looking for a new car for 2 months now and we liked the feeling we got with this dealership and with this salesman, we told him what we were looking for and he walked us right to a car within our price range and didnt try to upsell us to something we couldnt afford or didnt need. He spent about 3 hours with us and we test drove 3 cars, he was calm collective and not all jacked up on crack like most car salesman tend to be. We went through some numbers and told him about our situation with our car being severely upside down and us needing to roll it over into the loan, we told him our credit score was over 700 and he went with that and came back with professionally written up numbers for us to go over and review for 2 of the 3 vehicles we test drove. Most dealerships just put numbers on the back of a piece of paper with sharpie, at least this was professional and didnt look like a 3 year olds coloring book. The prices were actually the lowest, we looked around and found other TDI Jetta's, thats what we decided on, and they were right inline if not much lower than the other dealerships with all of the options included. We ended up not buying any vehicle in the end, but if we did it would definitely have been with Tim at this dealership. We were jerked around big time at Right Toyota and more than loved our experience here. I actually called Tim to tell him that we werent going to buy the car after we called back and said that we were. Again no pressure, but he did call back and ask if he could do anything that would help us make a decision, and again no pressure just trying to do his job, that I can definitely appreciate. Thanks Tim sorry we didn't buy the car, next time were coming to see you first. More
We have had Rob Chandra as our Service Advisor since purchasing our first VW in 2001. Since then he has consistently exceeded our expectations in customer care. We drive past 3 other VW dealerships for purchasing our first VW in 2001. Since then he has consistently exceeded our expectations in customer care. We drive past 3 other VW dealerships for our service - WE TRUST ROB! We have never driven away from North Scottsdale VW wondering if we really needed a part or the service that was done. Rob explains everything in enough detail to make us comfortable and happy. You can try the rest but if you want the BEST go see Rob. More
I have been a customer since 2002 (2000 VW Beetle), and most recently, my 2008 Jetta. My professional relationship with your dealership has been outstanding, and I look fwd. to Knowing that your entire st most recently, my 2008 Jetta. My professional relationship with your dealership has been outstanding, and I look fwd. to Knowing that your entire staff will be working with, and for me, concerning the recent accident with my car. Communication, validation and being treated with intergrity means a great deal<>thank you! More
My experience with them was wonderful. They were very friendly, knowledgeable, and willing to work with you. They were also very quick and tried to get me in and out of there. When they said the car wo friendly, knowledgeable, and willing to work with you. They were also very quick and tried to get me in and out of there. When they said the car would be ready for pick-up, it was actually ready early. They were very honest and reliable. So far it has been a wonderful experience and I am looking forward to owning my first Volkswagen. More
When I started vehicle shopping, I had a specific car in mind. My local dealer wanted to get me into a car I didn't want or wouldn't have been happy with. I started looking on-line and that's when I found V mind. My local dealer wanted to get me into a car I didn't want or wouldn't have been happy with. I started looking on-line and that's when I found Volkswagon North Scottsdale. I dealt with Tukk Hysi, who made my car buying experience fast, friendly and painless. The customer service and overall experience was worth the 450 mile drive from Texas. I enjoyed driving my new CC all the way home! I will definitely look to this dealership for future purchases and will recommend it to family and friends! More
We have purchased/leased multiple vehicles from Volkswagen of North Scottsdale and have always worked with David Bonanno as the new car sales person. He is exceptional. He is very knowledgeable abo Volkswagen of North Scottsdale and have always worked with David Bonanno as the new car sales person. He is exceptional. He is very knowledgeable about the product, educates as necessary, listens as appropriate and is a true pleasure to work with. Above all else, he creates an environment of trust. As long as Volkswagen continues to make an excellent product and as long as David Bonanno continues to sell them, we will be very loyal customers. More
We have a 2nd home in Scottsdale and the last two times we have been her are Tiquan needs a 10M and 20M mile check up. Debi Rhoades - Appointment Coordinator and Randy -service counselor - make everything we have been her are Tiquan needs a 10M and 20M mile check up. Debi Rhoades - Appointment Coordinator and Randy -service counselor - make everything so easy for me. Volkswagen North Scottsdale is my ideal car dealership. i appreciate their style, the manner of doing a quality job and caring about the customer. Larry E More
We first visited an Audi dealership and were treated poorly so we were already disappointed with the car buying experience when we walked into VW North Scottsdale. We were greeted the moment we drove u poorly so we were already disappointed with the car buying experience when we walked into VW North Scottsdale. We were greeted the moment we drove up. Tim Pizzatola was such a patient saleman. Although we already had in mind the vehicle we were shopping for, Tim took the time to understand what type of vehicle we were interested in and showed us a few models that would better suit our needs. Tim was patient in explaining the VW features as neither my husband or I had ever owned a VW. Even though Tim was our sales rep, other sales reps offered to help during periods when we were waiting on financing, etc. The customer service at this dealership is excellent. There is a friendly atmosphere with a no pressure sales approach. Because of this, my husband and I both purchased vehicles the same day and we couldn't be happier with our choices. More