Volkswagen North Scottsdale

This was my second vehicle purchase from VW North Scottsdale in six months mainly due to Bruce Lama and the entire staff there. They treat you very well there and don't play the typical games that a Scottsdale in six months mainly due to Bruce Lama and the entire staff there. They treat you very well there and don't play the typical games that a lot of dealers do. Thanks VW North Scottsdale! The Jeep Wrangler is my midlife crisis and will enjoy it for years to come. More

The salesman was very knowledgeable, he was able to think outside the box to find a car that would meet our price restrictions. The entire staff was helpful and friendly and they worked fast to get us in and outside the box to find a car that would meet our price restrictions. The entire staff was helpful and friendly and they worked fast to get us in and out. They even stayed open late to make sure we got to go home in our new car! More

Aaron and Tukk were great to work with and they made my car buying experience very enjoyable. What I enjoyed most about buying my car from them is that they were always available to answer all my questions car buying experience very enjoyable. What I enjoyed most about buying my car from them is that they were always available to answer all my questions and concerns, even after I had already bought the car and were not pushy or persistent for me to come to my final decision. More

We worked with Aaron Headley on my wifes new Volkswagen EOS.. He did a tremendous job getting us exactly what she wanted for far less than I had told him I was willing to pay.. He worked very hard to get u EOS.. He did a tremendous job getting us exactly what she wanted for far less than I had told him I was willing to pay.. He worked very hard to get us the price and the rate of interest that we ended up with. We came to him hat in hand with a rather large roll over, not perfect credit, and little to put down. He worked a miracle and we ended up with a great interest rate, payments far less than we had been paying on our trade in, and with everything said and done we still walked out with a total price far below what I had anticipated on paying.. Once again thank you to Aaron for a great experience and I will send anyone looking for a vehicle your way... More

Tukk was such a pleasure to work with. My husband and I have bought from him in the past and he was honest and made transaction smooth. It was just so nice to get the sale done with no hassle. We will a have bought from him in the past and he was honest and made transaction smooth. It was just so nice to get the sale done with no hassle. We will always use Tukk on any sales and recommend him to friends and family...:) More

I have never been so impressed with a dealership. Bruce Lama was certain that, even things I wouldn't have noticed, were perfect before I took off in the car I purchased. He had calls from other customers Lama was certain that, even things I wouldn't have noticed, were perfect before I took off in the car I purchased. He had calls from other customers while he was working up my deal, yet acted as I was the most important client in the world! His honesty, knowledge of cars, professionalism and friendliness are uncanny, paramount qualities one wishes to have with whom they deal when buying such an important purchase. Jim, Manager that morning, and Wooody, in Finance, also were fantastic. I was treated fairly, with respect, and the entire experience was not stressful...for the first time in buying a car. I would also like to say that it was noticable, the way in which the dealership was set up and how it looked. It would be a great environment to work in, so classy. And the shop? Allowing music for the mechanics, their pictures at their stations, so cool. Also, "spotless!" Of course, having helped my architect/general contractor long-time boyfriend on job sites, I realize the importance in safety and quality of workmanship that clean work site increases those factors. And the front area? Hey, I wouldn't mind working at Bruce's desk! The colleagues appear to get along well with one another (customers notice when there is tension, especially in the commission-based arena.) I plan to buy every car from here out from Bruce Lama. As well, I will use VW N Scottsdale's Service Department. I understand their pricing for smaller "keep ups" such as oil change is reasonable, so why not have all service at one place for ease of keeping records and so I may have my car worked on by VW trained mechanics? All in all, I give this dealership 110%!! More

I have been going to Volkswagen North Scottsdale since the store opened and I cant say enough good things about the dealership. I have had nothing but the very best service from all aspects. The last coup the store opened and I cant say enough good things about the dealership. I have had nothing but the very best service from all aspects. The last couple times I was at the dealership, it was for parts for my Jetta. Robert Anaya (Parts Manager) greated me with a smile and took all the necessary time to find what I was needing. The customer service that all of the employees especially Robert provides is by far the very best that I have received in all the years that I have driving. I will continue to give Volkswagen North Scottsdale my business and hope that you are treated as well as I have been. More

The salesperson was very helpful and friendly. He made the car buying experience very smooth and relaxing. The sales manager was also great to work with. He provided many different payment options on a fe the car buying experience very smooth and relaxing. The sales manager was also great to work with. He provided many different payment options on a few cars without hesitation. Not like a previous dealer I went to. More

Robert was tremendous. I had been driving my car since I left Prescott Az en route to Yuma and a couple of vacuum valves broke while on my way to Yuma. When I got the dealer in Scottsdale on Saturday, he wa left Prescott Az en route to Yuma and a couple of vacuum valves broke while on my way to Yuma. When I got the dealer in Scottsdale on Saturday, he was there to help me with the parts I needed. Very friendly and courteous. Would highly recommend. More

I cannot say enough about sales consultant, Tim Pizzitola! He was courteous, friendly and very helpful! He went out of his way to help me with a minor issue I had with my CC, and I didn't even buy Pizzitola! He was courteous, friendly and very helpful! He went out of his way to help me with a minor issue I had with my CC, and I didn't even buy my car at North Scottsdale VW! Tim also took the time to walk me through several of the features of the CC that I had no idea about. He directed me to Jeff Porter to set up my 45 day inspection to see how things are running and if I'm happy with the car. (My dealer did not offer that to me) Great dealer and customer service! Ask for Tim, if you are going car shopping! Oh, and I couldn't be happier with my new CC!! More