Volkswagen North Scottsdale

I just bought a pre-certified VW Eos. Bruce Lama, my salesman went above and beyond my expectation to make my purchase a great experience. I truly love my car and would recommend this dealership and Br salesman went above and beyond my expectation to make my purchase a great experience. I truly love my car and would recommend this dealership and Bruce to everyone. There was no high pressure and I felt that Bruce was doing his best to get me the best deal. I appreciate the whole experience. I would rage this experience a 5 all the way, Great Experience. More

Tukk and the VW team are nothing but phenomenal. They were helpful and pleasant. I can't wait to send in all of my friends. Tukk was extremely knowledgeable, and the service team will be a blast to work were helpful and pleasant. I can't wait to send in all of my friends. Tukk was extremely knowledgeable, and the service team will be a blast to work with, and I can't wait to visit again. Vw rocks my socks wooooooo. More

Dave was extremely helpful. After dealing with the salesmen at Chapman Volkswagen, I more or less begged Dave to sell me a car. He gave me a great price, and was open an honest in everything. I pick salesmen at Chapman Volkswagen, I more or less begged Dave to sell me a car. He gave me a great price, and was open an honest in everything. I picked it up yesterday, and I love it. He even made the paperwork simple. Thanks Dave. More

I was very pleaed with this dealership. My husband and I went in there just to see wat they could do for us and we were surprised! They were incredibly friendly and helpful. They went out of there way to went in there just to see wat they could do for us and we were surprised! They were incredibly friendly and helpful. They went out of there way to make sure that the deal worked and within our limits. I would highly recommend this dealer to anyone who is in the market for a new and/or used car. Thank You!!!!! More

after trying out 3 other dealerships in the phoenix area, i came back to vw of north scottsdale hoping for the best. what a warm welcome i received! the previous dealership had 2 tries to win my loyalty, but i came back to vw of north scottsdale hoping for the best. what a warm welcome i received! the previous dealership had 2 tries to win my loyalty, but dropped the ball on both of them. i had been using vw of north scottsdale religiously until a bad experience with a service writer made me want to shop around. i found that the other vw dealers in the phoenix area were far less able to satisfy my needs. i don't think i'm a really picky individual, so they really had to go to some lengths to dissatisfy me. unfortunately they were up to the task. so i made an appointment back at vw of north scottsdale to have my trusty golf repaired, and was treated warmly from the start. they arranged for a rental car as the service would take at least 1 day to diagnose and then correct the problem. my service writer rob called me the next day apologizing profusely that it would take him another day to fix the problem, but would detail my car at no charge to make it right by me. that was a nice surprise, and i was curious about how much he was saving me so i decided to check on their website. not only was it a nice chunk of change, i saw a car listed on the site that interested me greatly. so when i went back to pick up my golf i was introduced to a sales guy by rob and i'm hopefully trading in my recently repaired (and beautifully detailed) golf on a much nicer vehicle. the folks there couldn't have been a more helpful bunch. thanks! More

I just recently did a deal with vw for the third time. I cant say enough great things about Chris Powell "sales mgr", David Bonanno "sales rep", Tonya Boher "service" at Volkswagen North Scottsdale. There q cant say enough great things about Chris Powell "sales mgr", David Bonanno "sales rep", Tonya Boher "service" at Volkswagen North Scottsdale. There quality of service and professionalism is like no other. I highly recommend going to vw north scottsdale and get in contact with Chris and Dave, and then on the service side deal with Tanya. Thankyou all at vw north scottsdale.. More

I'll preface this by first saying that it's very uncommon in this day and age to receive such friendly, honest and accommodating service from a car dealership (and especially a Volkswagen dealership). I'v in this day and age to receive such friendly, honest and accommodating service from a car dealership (and especially a Volkswagen dealership). I've been using VW North Scottsdale almost exclusively ever since I purchased my 2007 GTI from their lot almost 4 years ago. I shopped about 3 or 4 different dealers in town, knowing exactly what I wanted and these guys were the only ones that were able to get me what I wanted for a fair price. Tukk Hysi (my salesperson) is extremely friendly and always non-pressure in his demeanor. Very funny, too! Rob Chandra has been my service advisor since the day I rolled my GTI off the lot and he's always been a pleasure to work with. He never tries to up-sell me on services I don't need and handles my car's service efficiently and professionally. The sales manager, Jim Knights (who was my finance manager at the time of sale) always makes it a point to say hello whenever I walk in. On my last visit, my car's airbag fault light went on and I was around 3000 miles out of warranty. Rob still took it in, no questions asked, to check it out (not even a diagnostic fee) and they ended up fixing the problem under recall, in addition to replacing my ignition coils (also under recall). Aside from the oil change I requested, it didn't cost me a cent and they even drove me down the street while I was there to pick up some lunch. Great service as always! I have a VW dealership closer to me (about 5 miles away), but even at 25 miles away, VW North Scottsdale will continue to get my business. If my next car is a VW (probably will be), I'm definitely buying it there. More

After I purchased a new Toureg from VW North Scottsdale I decided to add a few assessories available for the vehicle. Robert took time to explain a couple of different options to me regarding all weather mat decided to add a few assessories available for the vehicle. Robert took time to explain a couple of different options to me regarding all weather mats, cargo protection, splash guards, and a few other items I have interest in. His interest in selling me the right part for the intended use seems very genuine, His product knowledge is extensive, and his suggestions have been right on target and right on time. More

It was a great deal from start to finish. Bruce was a great person to work with. After the back and forth of making a deal, we finished up in the finance dept very effortlessly. The finance guy knew we w great person to work with. After the back and forth of making a deal, we finished up in the finance dept very effortlessly. The finance guy knew we were tired and wanted to go home. Just a great place to do business with! More

Had an excellent experience at North Scottsdale Volkswagen in dealing with Tim and Bruce on a pre-owned vehicle. Tim spent a considerable amount of time in working with us looking at various makes Volkswagen in dealing with Tim and Bruce on a pre-owned vehicle. Tim spent a considerable amount of time in working with us looking at various makes and models of pre-owned vehicles and narrowing down to an Audi A4 and then when we went back the following day in working with Bruce on a deal and walking away very satisfied. This is my second experience in dealing with Penske Dealerships and both were outstanding. More