Volkswagen North Scottsdale

Mr Jim Knights, General Manager and The Penske Group, Mr Jim Knights, General Manager and The Penske Group, Volkswagen, is not just a car, it's a LIFE STYLE! (Thats what Richard Cross said to me and Mr Jim Knights, General Manager and The Penske Group, Volkswagen, is not just a car, it's a LIFE STYLE! (Thats what Richard Cross said to me and now I have Style!!) As one of your customers, I recently purchased a car from your company because of my friend’s recommendation. I wanted to say thank you and show my appreciation to the salesman, Richard Cross, he restored faith in me about car salesman!!! He called me with information about the sale and emailed me, I was hesitant at first, I wanted to wait!! Well Mr Cross made me feel comfortable and treated me like a friend, not just his next dollar! He showed great integrity and honesty from the very beginning! I wasnt sure if I wanted the GTI or the Jetta but with the advice he gave me in purchasing the right product, I can say that I am greatly satisfied with the car I bought from your company. The Jetta has real style! I would also like to speak well of your other sales representative and you, Jim, but mostly Richard Cross for his great effort in helping me purchase the car I wanted. He assisted me very well and even gave me several cars to choose from and allowed me to try each one. For this reason, I was able to get the right car. Again, I wanted to let you know that I greatly appreciate the sales representative Richard, even though he isn t officially hired yet! Your company should be greatful and highly appreciative to have such a good salesperson with great customer service!! I do think that great salespeople are able to make you feel great even after a deal is done and over, Richard called me after the deal was done and I was home, just to check on me and make sure I was happy and safe!!! Anyway, when I get that survey asking me about the dealership and the salesperson. You can bet I ll rate Richard Cross, the highest on all categories. In addition, let him know that I will be referring all my friends and neighbors. Truly Satisfied Justin Ellis More

This is then 2nd time we had the pleasure of dealing with VW North Scottsdale. We got an awesome deal on both our purchase and trade in. Our original contact was Tukk and when we showed up unannounced, Tuk VW North Scottsdale. We got an awesome deal on both our purchase and trade in. Our original contact was Tukk and when we showed up unannounced, Tukk was in the middle of something else and introduced us to Bruce, who graciously showed us as many cars as we wanted to look at in the 107 degree heat. While we were signing papers, Bruce made sure the car was spotless clean even after it came back from it's bath, made sure we understood how everything worked, answered all our questions and made sure we were satisfied. I would highly recommend VW North Scottsdale and especially Bruce and Tukk. ~ Mike and Cheryl More

I spent 2 months searching for the best deal on the car I wanted. I first went to Chapman VW to find a new car and they treated me poorly, offered me $800 for my trade-in, and said I would not qualify for fi wanted. I first went to Chapman VW to find a new car and they treated me poorly, offered me $800 for my trade-in, and said I would not qualify for financing below 11.4% interest. I also went to Camelback VW and they did a little better but neither of the 2 dealerships even came close to what Bruce at North Scottsdale VW offered me. He gave me the price I wanted, offered $3,000 for my trade (that's $2200 more than what chapman offered me) and he got me financed at 2.9%. I quickly realized that the others were completely ripping me off. Bruce gave me a deal that ended up saving me thousands of dollars. I am unbelievably happy with my new car. I would say you're crazy if you go anywhere else. It was the easiest car buying I've ever experienced. I only wish I had gone there first! I would have saved myself a lot of time and a lot of pain. More

I dealt with tukk at Volkswagen North Scottsdale. He was low pressure, informative, reasonable, and gave us an amazing deal. I would highly reccommend working with him. The manager was nothing but pleasan low pressure, informative, reasonable, and gave us an amazing deal. I would highly reccommend working with him. The manager was nothing but pleasant and the entire process was smooth and easy. You absolutely cannot go wrong with this dealership. More

This is the 3rd car we have bought from this dealership and have referred many friends and family. Working with David Bannano is always a pleasure! No pressure, friendly atmosphere by all that work there and have referred many friends and family. Working with David Bannano is always a pleasure! No pressure, friendly atmosphere by all that work there. We always feel good about purchasing a car with this dealership. We even drive across town to give David our business. Thanks David! You're the best! More

I was not sure i could afford the car I wanted, but once Bruce knew what I wanted he was extremely nice and helpful in getting me my dream car. The whole process was quick easy and enjoyable, and I am so h Bruce knew what I wanted he was extremely nice and helpful in getting me my dream car. The whole process was quick easy and enjoyable, and I am so happy with my new yellow bug! More

I wanted to let the folks around Arizona know how great VW North Scottsdale is. I purchased my first ever new vehicle this weekend. I had searched many other dealerships, but always ended up back at VW N VW North Scottsdale is. I purchased my first ever new vehicle this weekend. I had searched many other dealerships, but always ended up back at VW North Scottsdale. My first interaction with David B was a great one. He is extremely professional, but also will tell you things straight. (Which I find to be a tremendous trait) After deciding on a vehicle, I was nervous about the financing. The folks in the finance department did a great job! I am very impressed with their ability to get me approved - I believe Jim is the gentleman I am referring to. The process was very easy and smooth. I am very happy with my decision and will definately be back to purchase another vehicle from David B. at VW North Scottsdale. From start to finish - about 2 hours - the whole staff was great. I look forward to doing business with David B again. Thanks Dave and the staff at VW North Scottsdale. Riding in style now :) Blake S More

To Whom It May Concern: We were very pleased with our To Whom It May Concern: We were very pleased with our experience at Volkswagen of North Scottsdale. This was not the first dealership that we visit To Whom It May Concern: We were very pleased with our experience at Volkswagen of North Scottsdale. This was not the first dealership that we visited while buying our vehicles (2 Eos), and we were glad that we kept going to VNS. We started with Aaron, who needed to leave for an appointment, and Aaron handed us off to David. David gave us straight answers to our questions, as well as, being very professional. Our experience took extra time as we purchased and traded in two vehicles, this did not rattle David even though he had other clients he was working with. We will always recommend David and Volkswagen of North Scottsdale. Thank you for the great experience, Rex and Daphne Coleman More

Best car buying experience I have ever had! Tom and Nate were both very personable and great to work with. All the paperwork was handled very professionally and efficiently by Nate. We bought a used EOS, an were both very personable and great to work with. All the paperwork was handled very professionally and efficiently by Nate. We bought a used EOS, and Tom made sure our car was ready to go and that we were pleased with the way it looked since we had a few concerns on the body. Overall, I would highly recommend this dealership to anyone considering buying a VW! More

My husband and I were looking for a nice used car. From the moment Dave introduced himself we were impressed. We went to a few different dealerships and by far VW North Scottsdale was the most professiona the moment Dave introduced himself we were impressed. We went to a few different dealerships and by far VW North Scottsdale was the most professional. We were not hounded or pushed into a car they wanted to sell. Dave was very pleasant and knowledgable about the inventory they had. We got a great car with low miles. Nathan in financing was great as well, he made the process easy and it didn't take very long. This is the best dealership in the valley!!! We haven't found an auto shop we like yet and they've earned our trust, so we'll be servicing both of our cars with them from now on to!! Thanks Dave and Nathan , you made it an AWESOME experience!! More