Volkswagen North Scottsdale

Chuck Sansone was the perfect salesman for me. Friendly, kind, helpful, good knowledge of the car, great explanations on my many pricing questions. The first adjectives in there were especially necessary in kind, helpful, good knowledge of the car, great explanations on my many pricing questions. The first adjectives in there were especially necessary in getting me into a new car. I'd been to several other dealers and they were so aggressive and rude. They didn't even ask my name nor offer me their names- just "What are you looking for today?" straight off the bat. "I'm looking for a different salesman." So, I got the one I was looking for at VW North Scottsdale. The trade in offer I got for my Saab was very good compared to other dealer/broker offers. The finance team worked well with my negotiations and questions. Everyone I worked with was considerate and knowledgable, which instills greater trust with me while doing deals. The negotiations took a few hours, but that was mostly because of me. The contract process was efficient and simple and my car was ready for me by the time I was done. Overall, a very pleasant experience with a great car at a great price. More

Excellent service from the minute I walked in. I was given a good price with a good trade allowance. The new vehicle was detailed and I received a full tank of gas. given a good price with a good trade allowance. The new vehicle was detailed and I received a full tank of gas. More

Mr. Bonanno explained everything in detail to me and at the level of which I could understand. He made me feel comfortable and the process of the lease was quick and painless. I am very pleased with the the level of which I could understand. He made me feel comfortable and the process of the lease was quick and painless. I am very pleased with the customer service in Financing and with Mr. Bonanno's hands on relationship. He never once passed me off to another person and took care of me from the beginning to the end. The package that VW offers in the time of the lease is fantastic. And I am looking forward to a long standing relationship after my new 3 year lease is up. More

I came to David as a current Toyota Camry owner looking to replace my car. He introduced me to the new 2012 Passat and I fell in love with it. From the moment I arrived at the dealership I was treated with to replace my car. He introduced me to the new 2012 Passat and I fell in love with it. From the moment I arrived at the dealership I was treated with professionalism and respect. I can't thank you all enough for making my first car buying experience such a pleasant one. I would recommend anyone looking for a new car to David at VW. More

Great experience from Start to finish. Professional, Great experience from Start to finish. Professional, patient, courteous and very helpful ! I appreciated the knowledge from Bruce in sales and the Great experience from Start to finish. Professional, patient, courteous and very helpful ! I appreciated the knowledge from Bruce in sales and the time Nate in finance took to explain my loan and answer all my questions . More

Was referred here by a friend for the Sign then Drive Program. My wife drove the Jetta and loved it. Would definitely recommend this dealership and the staff to others. Program. My wife drove the Jetta and loved it. Would definitely recommend this dealership and the staff to others. More

I have owned several Lexus and Mercedes vehicles and feel the service I received at North Scottsdale VW was far better than either of those. They seemed to truly care that I was very happy with both the sal the service I received at North Scottsdale VW was far better than either of those. They seemed to truly care that I was very happy with both the sales and service experience. My Tiguan is also the best vehicle I have ever owned, especially considering the value for the price. The Carefree Maintenance is superb as is the Sign and Drive event, which is a hassle-free way to obtain a vehicle. More

This is the first time I have ever been treated so well at a car dealership. I purchased a new car that had problems at the outset. They bent over backwards to try to fix the problem, but all attempts pr at a car dealership. I purchased a new car that had problems at the outset. They bent over backwards to try to fix the problem, but all attempts proved not successful. They took the car back with NO arguments and provided a another new car for me. This is what I call call the pinnacle of honesty, integrity and customer service. I would recommend this dealership to anybody and that is saying something as I have been screwed by too many other car dealers in my life and I have a deep mistrust of car dealers in general. These guys were absolutely great! More

We absolutely love Volkswagon of North Scottsdale!!! After attempting to determine what type of vehicle we wanted, we were overwhelmed. We had heard some great things about VW of NS and decided to go. After attempting to determine what type of vehicle we wanted, we were overwhelmed. We had heard some great things about VW of NS and decided to go. David Bonanno calmly approached us and asked if anyone had helped us yet. There was not one bit of cheesy salesman with this guy. Dave was patient and educated. Any question that I had was politely answered, there were some great laughs, and everyone was really great. We did end up buying a car, and I couldn't imagine EVER shopping anywhere else. This was simply such an amazing experience!!! More

this has been my 3rd visit to VW of NS and each time we left with a car. And each time we worked with David. We met David 2 years ago and he was the only person to help my son Adam with his school project. left with a car. And each time we worked with David. We met David 2 years ago and he was the only person to help my son Adam with his school project. He took the time of his work schedule to explain the process of car sale. I was absolutely amazed by his patients, friendliness and sense of humor. After this experience I went back to David when I was ready to get my car. And again it was amazing how fun it was to shop for car. Needles to say,about 9 months ago he helped my son get his 1st Jetta and we started calling David "uncle Dave " . He is absolutely the best, and I'm recommending this dealership to all my friends, but I always tell them ask for David and give them his business card Sylva Hrabovsky More