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Volkswagen North Scottsdale

Phoenix, AZ

4.6
357 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 357 reviews

April 11, 2021

My service advisor John Thames was excellent as usual, very kind and helpful. I always feel like my car and I are well taken care of here. More

by AZlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Apr 12, 2021 -

Volkswagen North Scottsdale responded

Hi there, thank you so much for sharing your positive feedback about John and us here at Volkswagen North Scottsdale. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

April 10, 2021

Very smooth and excellent service! I would recommend this dealership! Everyone helping were very engaged and willing to fulfill all your needs as a customer stand point! More

by Randy Farias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tukk Hysi
Apr 12, 2021 -

Volkswagen North Scottsdale responded

Hi Randy, we strive for a high level of customer satisfaction in all aspects of our dealership here at Volkswagen North Scottsdale. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve to be the best in North Scottsdale.

April 03, 2021

Always a pleasure to work with the folks at Volkswagen of North Scottsdale. From the point of sale to the Finance department. Great job, everyone !!!!! More

by george_adado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josiah Coleman
Apr 05, 2021 -

Volkswagen North Scottsdale responded

Thank you for sharing your experience with us, George! We are so happy to see that your visit to Volkswagen North Scottsdale was an exceptional one. The pleasure was ours; you're welcome back at any time.

March 30, 2021

Outstanding service as always! I've been coming here for both sales and service since 2013 and never had a bad experience. Every employee I've encountered at all levels has been friendly, helpful and profes More

by azderek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Mar 30, 2021 -

Volkswagen North Scottsdale responded

Hi! Thanks so much for your kind words about our Sales and Service Departments at Volkswagen North Scottsdale. We definitely have a special place in our hearts for our returning customers. Visit us again, any time!

March 27, 2021

My experience at Volkswagen North Scottsdale was 5 out of 5. When I inquired about a test drive, Eric Watson responded so fast and was able to get me in at my desired time. The process was seamless and they More

by Ashlee H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Watson
Mar 28, 2021 -

Volkswagen North Scottsdale responded

Hi Ashlee- Thank you so much for taking a moment of your day to share your strong recommendation and five star feedback for Eric at Volkswagen North Scottsdale. We are always super happy to be of assistance however possible. If there is anything else we can do for you, feel free to reach out.

March 24, 2021

John is my service manager & is great! Penske VW is John is my service manager & is great! Penske VW is lucky to have him. I got a oil change, rotated tires & car wash. Just great service! Eric in sal More

by garyjune56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service , Sean Weaver
Mar 25, 2021 -

Volkswagen North Scottsdale responded

Thank you for the excellent review! We are so pleased to learn that John's outstanding service has made a positive impression on you. If there is anything else we can do for you, Volkswagen North Scottsdale is here for you.

March 20, 2021

Always courteous and Gabe makes it so easy to get my cars serviced. I will always take my cars there! Thanks Gabe for your hard work! More

by Missjen63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe A
Mar 21, 2021 -

Volkswagen North Scottsdale responded

Thank you for the kind review! We are glad to know that you always have a great experience at our Service Department working with Gabe. We look forward to your next visit.

March 20, 2021

I purchased and been doing services at Volkswagen North Scottsdsle since 2014. They are always very professional, friendly and kind. Never had any issues, zero complaints from my side. I highly recommend t More

by Marcelo Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon English, Sean Weaver
Mar 21, 2021 -

Volkswagen North Scottsdale responded

Thank you for the five-star review! We love knowing that you've been a loyal customer of ours since 2014. Thank you for being a part of the Volkswagen North Scottsdale family!

March 15, 2021

This is the best dealership repair shop I have ever been to. The personnel are so friendly and efficient. The customer serviceI get from my Service Advisor Tim Le May is extraordinary. I feel very valued More

by VAL GAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Le May
Mar 16, 2021 -

Volkswagen North Scottsdale responded

Val, thank you for taking the time to share your excellent experience with Tim! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 12, 2021

Exceptional service! Gabe was so nice and my car was in and out so quickly. I will always go to this location nomatter the distance. More

by 2020 Jetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe
Mar 14, 2021 -

Volkswagen North Scottsdale responded

First and foremost, our team here at Volkswagen North Scottsdale would like to offer our sincerest appreciation for you to trust your Jetta in our care, and to continue making the drive out! We plan on continuing to exceed your expectations, and look forward to the next opportunity.

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