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Volkswagen North Scottsdale

Phoenix, AZ

4.7
361 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 361 reviews

June 16, 2021

VW North Scottsdale, always provides great customer service !! Took my VW in for routine service maintenance and the service at the dealership has been great - every single time. More

by Maddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Amaya
Jun 16, 2021 -

Volkswagen North Scottsdale responded

Thank you, Maddie, for the 5-star rating. We are glad your experiences with our team are always great ones. We look forward to future visits.

June 12, 2021

Purchased my second VW from Etic Watson. he a d Tim LaMay in service make every trip to the dealership pleasant as well as professional all questions are answered and no matter how many times I forget how More

by sdd88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Watson Erik and Tim LaMay
Jun 14, 2021 -

Volkswagen North Scottsdale responded

Thank you for the wonderful review! We are glad to know that you enjoy visiting our Service Department. Thank you for being a part of the Volkswagen North Scottsdale family.

June 12, 2021

Staff was very niceand efficient. I purchased a used vehicle with very low miles. This vehicle had gone through the "Penske Express" vehicle service department. They told me the car was in great conditi More

by zcheaney69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
Jun 14, 2021 -

Volkswagen North Scottsdale responded

Your feedback is important to us and I would appreciate the opportunity to speak with you about your purchase of a used vehicle from us. Would you mind emailing your preferred contact information to me at ltabloff@penskeautomotive.com? I look forward to speaking with you. Best Regards, Larry Tabloff General Manager Volkswagen North Scottsdale ltabloff@penskeautomotive.com

June 10, 2021

The service team leader John Thames makes sure that both of our Jetta’s get the correct service based on usage. We count on great service each time. More

by Jim.pharr
Recommend Dealer
Yes
Employees Worked With
John Thames, Sean Weaver
Jun 13, 2021 -

Volkswagen North Scottsdale responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

June 03, 2021

Excellent experience from start to finish! Tom Slicker was a wonderful salesman to work with and the entire team was very pleasant. I am very pleased with my new car. Highly recommend! More

by Andrea Archer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Slicker, Larry Tabloff, Aydin Comelek
Jun 05, 2021 -

Volkswagen North Scottsdale responded

Thank you for taking the time to leave a review for us at Volkswagen North Scottsdale. We're happy we could meet your expectations! Our team is available should you require any extra help.

June 02, 2021

John has always been a joy to work with to get my Passat TDI serviced! I always get the BG Diesel Engine Performance Service with my oil change, restored fuel economy and performance is worth the extra mon More

by TDI owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John T
Jun 03, 2021 -

Volkswagen North Scottsdale responded

Hi there, Thank you for your positive review. It is wonderful to know that John has consistently been able to assist you and meet your expectations. At Volkswagen North Scottsdale we look forward to working with you again.

May 27, 2021

Bottom line...They did what was needed to take care of the customer , for a situation that was proving to be extremely inconvenient for me. More

by cnapoli2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Sansone, Sean Weaver
May 27, 2021 -

Volkswagen North Scottsdale responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and that our team provided great customer service. We are always here to help at Volkswagen North Scottsdale!

May 26, 2021

Amazing! chuck got us in the suv that we wanted. He was super friendly. He knew all the information. Management was also super friendly, got us in and out in a timely manner. Thank you volkswagen i look fo More

by Denycem.mahkewa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sansone, Sean Weaver
May 26, 2021 -

Volkswagen North Scottsdale responded

We're happy you found Chuck and our staff to be so helpful and knowledgeable during your experience here at Volkswagen North Scottsdale! Please let us know if there is anything else we can do for you; we are more than happy to help! Welcome to the Volkswagen family!

May 21, 2021

Haven't purchased new car for 12 years because of the process. Tom Sliker made the process easy and his professionalism was above and beyond. More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sliker
May 22, 2021 -

Volkswagen North Scottsdale responded

Doug, we appreciate your input. Glad to learn that you had a great buying experience. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2021

We've bought hundreds of cars at various dealerships in several states. It's generally a very painful experience. Tom Sliker set a standard for how the process should work! More

by johnv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sliker is the type of salesperson that buyers hope for., David Bonanno, Tukk Hysi
May 20, 2021 -

Volkswagen North Scottsdale responded

Hi John, We appreciate your five star review. Your satisfaction means everything to us, so we are pleased to hear about your recent experience with Tom. Thank you for choosing Volkswagen North Scottsdale and we look forward to your next visit.

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