Volkswagen North Scottsdale

Tim LeMay and the entire staff were professional, handled both my scheduled service and my check engine light issue in a timely manner. The whole staff communicates well and the Volkswagen automated commun both my scheduled service and my check engine light issue in a timely manner. The whole staff communicates well and the Volkswagen automated communication and document signing makes it so easy to do business with them. I RECOMMEND THEIR SERVICE! More

Nice and easy to talk to staff. Process was very efficient and fast compared to previous experiences. Definitely recommend if your in the market for a VW! efficient and fast compared to previous experiences. Definitely recommend if your in the market for a VW! More

I started my search on line asking for a quote and was immediately called back by a sales manager promising a straight forward deal. I went to the dealership and was greeted by a very positive upbeat vib immediately called back by a sales manager promising a straight forward deal. I went to the dealership and was greeted by a very positive upbeat vibe and had a very positive experience from test drive to purchase and even followup after the sale More

VW North Scottsdale always does an excellent job fo us. I don’t worry taking our vehicles there. don’t worry taking our vehicles there. More

The staff at the VW dealership Chauncey Lane are always very courteous and helpful, especially my Service Consultant Tim Lamay who listens carefully and promptly follows up with your vehicle status. I fee very courteous and helpful, especially my Service Consultant Tim Lamay who listens carefully and promptly follows up with your vehicle status. I feel extremely comfortable taking my VW Tiguan to the dealer for service, because I have always gotten good advice and their work has always been thoroughly done. More

It's always a pleasure to visit VW North Scottsdale at the Penske Auto Mall. I have two VWs that I take there for service. The staff is always professional and polite. They keep meticulous records on wo the Penske Auto Mall. I have two VWs that I take there for service. The staff is always professional and polite. They keep meticulous records on work done in the past, and they know what needs to be done during the current visit. The work is always done properly and promptly. The car is always returned washed and clean. The facility is modern and pleasant, with a nice waiting area. I also enjoy visiting the Penske Racing Museum when I'm there, and looking at the exotic cars they also sell there. More

VW North Scottsdale, always provides great customer service !! Took my VW in for routine service maintenance and the service at the dealership has been great - every single time. service !! Took my VW in for routine service maintenance and the service at the dealership has been great - every single time. More

Purchased my second VW from Etic Watson. he a d Tim LaMay in service make every trip to the dealership pleasant as well as professional all questions are answered and no matter how many times I forget how in service make every trip to the dealership pleasant as well as professional all questions are answered and no matter how many times I forget how to use electronics they politely retract me. More

Staff was very niceand efficient. I purchased a used vehicle with very low miles. This vehicle had gone through the "Penske Express" vehicle service department. They told me the car was in great conditi vehicle with very low miles. This vehicle had gone through the "Penske Express" vehicle service department. They told me the car was in great condition mechanically. This was a complete lie. The car leaked oil all over my garage after getting it home. The car has bad front wheel bearings and the transmission is starting to fail. The car has less than 50,000 miles on it and I have had it less than 4 months. My repair bills to be able to use this vehicle safely are around $6,000. If I were you, I would not purchase a used vehicle from these dealerships. They obviously are good at hiding problems until they are no longer liable. I would rate them zero stars, but I am not given that option! More

The service team leader John Thames makes sure that both of our Jetta’s get the correct service based on usage. We count on great service each time. of our Jetta’s get the correct service based on usage. We count on great service each time. More