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Volkswagen North Scottsdale

Phoenix, AZ

4.7
361 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 361 reviews

February 10, 2022

If I could give 10 stars I would! We’ve purchased three cars from them and they never disappoint! Highly recommend Karson! More

by courtm456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukk Hysi
Feb 10, 2022 -

Volkswagen North Scottsdale responded

Thank you for your positive feedback! Our Sales Team at Volkswagen North Scottsdale appreciates your continued support and are glad to hear that we always exceed your expectations with professional and quality service and support throughout your car-buying experience. Your recommendation is greatly appreciated, so please don't hesitate to reach out to Volkswagen North Scottsdale in the future!

January 21, 2022

Straight shooters… no old school, BS, sales tactics. You should ask for Kim!!! Kim and her GM, Larry, play no games and it is appreciated so much, that this is my second car from the dealership!!! More

by GB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Larry
Jan 22, 2022 -

Volkswagen North Scottsdale responded

We are pleased to learn that our Sales and Management Teams took great care of you here at Volkswagen North Scottsdale. We always go above and beyond to provide amazing services for our customers. We hope you love your new vehicle.

January 08, 2022

I highly recommend this VW dealership for their extraordinary attention to detail, professionalism and get the job done right A++ attitude. Thank you! More

by Ruby Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Jan 08, 2022 -

Volkswagen North Scottsdale responded

Ruby, Volkswagen North Scottsdale wants to thank you for the five star rating! We appreciate the comments regarding the visit.

January 01, 2022

Spotless facility, courteous staff at every level Professional response, even to unforeseen urgent occurrences at odd hours. More

by Rvonminden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim LaMay
Jan 02, 2022 -

Volkswagen North Scottsdale responded

Volkswagen North Scottsdale wants to thank you for the five star rating!

December 28, 2021

5th car we have purchased at Penske north Scottsdale. Obviously very pleased with the continous great customer service. More

by Aztinlizzie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Chuck Sansone
Dec 28, 2021 -

Aztinlizzie1 responded

Love our vehicle and the courteous and easy purchase process.

Dec 29, 2021 -

Volkswagen North Scottsdale responded

Hello! Congrats on your 5th purchase with us. We are very pleased that our Sales Team always provides you with excellent customer service. We appreciate your dedicated business with us at Volkswagen North Scottsdale and we certainly look forward to serving you again in the future.

November 16, 2021

horrible customer service, took my car to service point out that the breaks were making noise. It pass inspection 4 weeks later had to take it back because my breaks were hitting the metal. How is it possi More

by Faviola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe Amaya, Sean Weaver
Nov 17, 2021 -

Volkswagen North Scottsdale responded

Faviola, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent brake inspection. Can you please email me at ltabloff@penskeautomotive.com with your preferred contact information? I appreciate your time! Larry Tabloff General Manager Volkswagen North Scottsdale ltabloff@penskeautomotive.com

November 06, 2021

My husband and I wanted to upgrade our vehicle to something bigger and VW NS was able to help us with that! We had a great buying experience and our sales person Kimberly was amazing, so professional More

by Ashjw0218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Werner
Nov 08, 2021 -

Volkswagen North Scottsdale responded

Volkswagen North Scottsdale appreciates the positive rating and review! We had a terrific time working with you to get you into something bigger for your family! We hope you have a fantastic day and stay safe!

November 04, 2021

Always a pleasure to visit VW North Scottsdale at the Penske Auto Mall. Everyone in the service department is polite and pleasant. The work is always done correctly and quickly, and the car is returned More

by kpc448fwtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Nov 05, 2021 -

Volkswagen North Scottsdale responded

Thank you for sharing your wonderful review of us here at Volkswagen North Scottsdale. We are so pleased to read that our Service Team took incredible care of you. We value your business and thank you for being a fantastic customer.

October 21, 2021

Very happy with the service dept, they had great communication, did all the work as we discussed and also did a great job detailing the car. Thank you VW north Scottsdale! More

by Mvalsalva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Amaya
Oct 22, 2021 -

Volkswagen North Scottsdale responded

We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2021

Like their hands free service (needs better print services). Working with Tim, service manager, was great! More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Gabe
Oct 17, 2021 -

Volkswagen North Scottsdale responded

Thank you for your feedback, Gene. It's always nice to hear the customer service was great. Have a wonderful day!

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