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Volkswagen North Scottsdale

Phoenix, AZ

Overview
Reviews
4.7
373 Reviews
Call Dealership (480) 538-4700
View Awards

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 373 reviews

July 31, 2025

John Thames is highly recommended. He is more concerned about taking care of the customer than anything else. I’ve been having my car serviced by him for 11 years and will not take it More

by spec31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thames
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Jul 31, 2025 -

Volkswagen North Scottsdale responded

We're grateful for your trust and continued support at Volkswagen North Scottsdale. Our team always prioritizes the needs of our customers, and it's wonderful to know you had a consistently positive experience with us. Thank you for sharing.

July 30, 2025

I have been buying my VW’s here since 2004 and would not consider going to any other dealer. My sales person Tuck is awesome and John Thames my service manager always takes care of things when service is n More

by Donna Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thames my service coordinator and Tukk in sales
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Jul 30, 2025 -

Volkswagen North Scottsdale responded

We're grateful for your loyalty to Volkswagen North Scottsdale and are glad our team takes good care of you. Wishing you many more miles of enjoyable driving with your VW's.

July 24, 2025

Quick oil change out within 2 hours. Good communication with the service advisor and checkout process More

by yanks242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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Jul 24, 2025 -

Volkswagen North Scottsdale responded

Glad to hear your oil change went smoothly. Thank you for choosing Volkswagen North Scottsdale.

July 11, 2025

Awesome job and excellent customer service . Tim Lamey you are the best ! Grateful to have you at the location . More

by glenyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Hecht, Jon English, Will Brantley, Chris Del Ponte, David Bonanno, Kevin Gjerstad, Matthew Guthrie, Wolfgang Harrott, Chad Hansen, Sean Weaver
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Jul 11, 2025 -

Volkswagen North Scottsdale responded

Thank you for your kind words. We're proud of our team at Volkswagen North Scottsdale and glad to know they served you well.

June 28, 2025

N Scottsdale VW because of Gabe did a great job on my car and provided a loaner when I needed it More

by Jdmontague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Amaya
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Jun 28, 2025 -

Volkswagen North Scottsdale responded

We're happy to hear that our team at Volkswagen North Scottsdale took such great care of your car and provided a convenient loaner. Wishing you safe and pleasant drives ahead.

June 22, 2025

My Service Representative was outstanding! He kept me very well informed during the whole procedures. He is really very kind and knowledgeable! Great guy. More

by lindas414
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name
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Jun 22, 2025 -

Volkswagen North Scottsdale responded

We appreciate the positive feedback about our team at Volkswagen North Scottsdale. We are glad you felt well informed during your visit. Thank you for choosing us.

June 20, 2025

VW North Scottsdale was great(as always). Worked with Bryan in the service department and he was awesome. I will not take my car anywhere except VW North Scottsdale for any kind of service. More

by blueshiftwebdev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sanders
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Jun 21, 2025 -

Volkswagen North Scottsdale responded

We appreciate your kind words about our service team at Volkswagen North Scottsdale. Thank you for your loyalty; we look forward to helping with any future needs.

June 11, 2025

Our Service manager is attentive and will work to solve a problem with outside sources regardless of the time spent on the phone. Bravo John! More

by feldspar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thames
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May 26, 2025

My service representative, John, has always been professional and honest. He is the very best. More

by rittermik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John thames
Report | Print
Jun 03, 2025 -

Volkswagen North Scottsdale responded

We're glad to hear you had a great experience with our team at Volkswagen North Scottsdale. Thank you for sharing your feedback.

May 25, 2025

I got my oil changed good service, not a lot of up sell what is nice. More

by Toad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
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Jun 03, 2025 -

Volkswagen North Scottsdale responded

Appreciate the positive feedback on your oil change experience. We hope to see you again at Volkswagen North Scottsdale.

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