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Volkswagen North Scottsdale
Phoenix, AZ
356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 357 reviews
October 20, 2024
This was absolutely, bar none the best experience we've ever had at at a dealer, literally zero pressure, was a very pleasant experience. Thanks Carson ever had at at a dealer, literally zero pressure, was a very pleasant experience. Thanks Carson More
by tcarnivore
Employees Worked With
Carson vigil, Lorin Augustine
October 12, 2024
I recently purchased a VW Arteon from VW North Scottsdale as a first car for my son. While the buying process seemed smooth, unfortunately, my experience after driving off the lot has been frustrating. Wh as a first car for my son. While the buying process seemed smooth, unfortunately, my experience after driving off the lot has been frustrating. When I got home, I noticed a dent in the hood that I hadn’t seen at the dealership. Additionally, there was a concerning metal-on-metal noise, which turned out to be a damaged front strut bearing. Thankfully, the strut bearing was repaired under warranty, but the dent is costing me $350 to fix. I reached out to the dealership to discuss splitting the repair cost for the dent, but despite initially being responsive, they are now completely unresponsive. My calls and emails have gone unanswered, which is disappointing for a dealership of this caliber. I expected better customer service, especially after purchasing a vehicle. I hope VW North Scottsdale improves their post-sale support, as this experience has left me with a lot of frustration. More
by Gabe
Employees Worked With
Tanner
August 01, 2024
Wonderful customer Service. Everyone from the sales person to sales manger and service have all been amazing to work with. Highly recommend this store ! Everyone from the sales person to sales manger and service have all been amazing to work with. Highly recommend this store ! More
by alexandra
Employees Worked With
Vigil Karsen , Tukk Hysi
August 01, 2024
I was treated very kindly by each person that I interacted with at Volkswagen North Scottsdale/it's such a nice difference from other dealerships where the service is subpar and unprofessional sale interacted with at Volkswagen North Scottsdale/it's such a nice difference from other dealerships where the service is subpar and unprofessional salespeople/I am so glad that I got my vehicle from this dealership and I had such a good experience with the people that work there/Brandon /Tuk and Loren are really great More
by Itiswhatitis
Employees Worked With
Brandon,Loren Augustine , Tukk Hysi
