Volkswagen Marin - Service Center

Always a great pleasure working wirh VW Marin service and sales departments. Customer service is and has always been 5 stars . Thank you. sales departments. Customer service is and has always been 5 stars . Thank you. More

Extremely helpful folks especially Richard. He helped me find some resources to make difficult modifications to my id4. He helped me find some resources to make difficult modifications to my id4. More

I’ve always had very good service here. Sergio is thorough and considerate. Leaves no stone unturned. Sergio is thorough and considerate. Leaves no stone unturned. More

Great communications and integrity. Always a clean car when I pick up also. Appreciate the Lyft home too! Always a clean car when I pick up also. Appreciate the Lyft home too! More

Richard was extremely helpful and courteous. I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car bac I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car back to me fast. More

Clean, efficient. Great work, timely. Richard was great to work with. Would recommend this dealership to anyone. Great work, timely. Richard was great to work with. Would recommend this dealership to anyone. More

Estimated time to complete service work is never accurate and communication about the service status is poor. Always a frustrating service experience. and communication about the service status is poor. Always a frustrating service experience. More

Daniel is the best service advisor! Super friendly, knowledgeable and let me know as soon as my vehicle was completed. Super friendly, knowledgeable and let me know as soon as my vehicle was completed. More

The management here is not customer service oriented at all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. More

I felt it was Quick, professional, kind easy process. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. More