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Volkswagen Marin - Service Center

San Rafael , CA

4.7
68 Reviews

68 Reviews of Volkswagen Marin - Service Center

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October 11, 2023

Professional timely advice and follow up. Very satisfied with the level of service and information More

by NORSKE6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahin Kangarani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Odetto
October 09, 2023

Clean, modern, stylish building. Friendly staff. Great service! Lots of inventory currently. We waited 6 months for our car in 2022, but the dealership kept us informed while we wai More

by craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Odetto
October 07, 2023

I've been servicing our VW car in Marin dealership for past 5 years, including regular maintenance, recalls and warranty repairs. The service was always great and Richard is a fantastic service representa More

by VW customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Odetto
October 07, 2023

Richard managed really well for fixing, and planning for car diagnosis and problem and gave appropriate and clear advise. Always kind and smile. When car has problems, customer feel stress and tried More

by Gracehr1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Odetto
October 07, 2023

They were polite, efficient, friendly and offered good service. Lyft service from dealer to home and back was excellent. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Odetto
October 07, 2023

I've been a loyal client for almost 30 years - the service was polite, prompt, and very reasonably priced. Washing my car, and the Lyft to and from my home really sets VW Marin above the rest! More

by FEBARBOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Never had a bad experience. The folks are always courteous, knowledgeable and helpful. It's a pleasure doing business at this dealership More

by OLEGZILBERMAN.ZILBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Odetto
October 06, 2023

Had great service from the team and wonderful coordination, especially considering we do not live nearby. More

by fyermed
Recommend Dealer
Yes
Employees Worked With
Omar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Shahin the manager he is the best. .Daniel he is the best in service..Sergio in sales he is the best is the perfect team in sonnen San Rafael California 5 stars…thank you for all the he More

by 123renatomacias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Friendly and knowledgeable car care. I feel treated well and am very happy with my Volkswagen and the service I receive here. I would highly recommend Volkswagen Marin. More

by GUINEVERELUCIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Odetto
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