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Volkswagen Marin
San Rafael , CA
128 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 128 reviews
October 01, 2023
Jesse is the most knowledgeable EV sales associate I’ve met. I am quite a EV nerd and he thought me a few things. Very conscientious and showed me all the features and really talked me through the deta met. I am quite a EV nerd and he thought me a few things. Very conscientious and showed me all the features and really talked me through the details of several models. To be honest, I am pleased to have a relationship with Marin VW. More
by karpa.sweeney
Verified Customer
October 01, 2023
Great communications and integrity. Always a clean car when I pick up also. Appreciate the Lyft home too! Always a clean car when I pick up also. Appreciate the Lyft home too! More
by ASIMONS12
September 30, 2023
Omar Ruiz was very friendly, knowledgeable and professional. He seemed genuinely interested in getting to know me and the kind of car I needed . professional. He seemed genuinely interested in getting to know me and the kind of car I needed . More
by KNTHKOPPES
September 30, 2023
Estimated time to complete service work is never accurate and communication about the service status is poor. Always a frustrating service experience. and communication about the service status is poor. Always a frustrating service experience. More
by tklein2
Employees Worked With
September 30, 2023
Richard was extremely helpful and courteous. I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car bac I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car back to me fast. More
by ALEXMFLINT
Employees Worked With
Richard Odetto
September 29, 2023
The management here is not customer service oriented at all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. More
by sumanbains_32
Employees Worked With
September 29, 2023
Daniel is the best service advisor! Super friendly, knowledgeable and let me know as soon as my vehicle was completed. Super friendly, knowledgeable and let me know as soon as my vehicle was completed. More
by alminaredzic
Employees Worked With
September 27, 2023
I felt it was Quick, professional, kind easy process. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. Customer service was five star. I look forward to scheduling future services in the morning before heading to work. It was easy. More
by ELIANA5MIG
Employees Worked With
Richard Odetto
