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Volkswagen Fall River

Fall River, MA

Overview
Reviews
4.9
45 Reviews
Call Dealership (508) 678-5555

80 William S. Canning Boulevard

Fall River, MA

02721

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Showing 45 reviews

December 10, 2024

Everyone at the shop was great From service to gent that drove my car out of back lot for pickup More

by Garyleduc618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Dec 11, 2024 -

Volkswagen Fall River responded

Thank you for choosing Volkswagen Fall River, Gary! We appreciate your feedback.

November 19, 2024

We had a great experience here purchasing a new Atlas. Hunter and Jon were great! 10/10 recommend! More

by Kayla Camara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Nov 19, 2024 -

Volkswagen Fall River responded

Kayla, we are glad to hear that Hunter and Jon made a great team. Thanks for recommending Volkswagen Fall River! Enjoy the new Atlas!

September 28, 2024

Professionals all the way. Loads of great deals and no nickel and diming. Very happy. More

by M.janus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Sep 30, 2024 -

Volkswagen Fall River responded

Thanks for leaving Volkswagen Fall River a review. Have a great day!

September 09, 2024

Easy to work with. Knowledgeable, helpful staff. It was a pleasure dealing with each group. More

by trishwholey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Sep 09, 2024 -

Volkswagen Fall River responded

Thank you for your confidence in Volkswagen Fall River, and for your business. We are grateful to have you as a customer!

August 02, 2024

The service and professionalism is what brings me back to Volkswagen Fall River The sales team is knowledgeable , finance dept is very helpful Just a great business More

by Rkirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Aug 02, 2024 -

Volkswagen Fall River responded

We're delighted to hear that our service and professionalism keep you coming back to Volkswagen Fall River. Thanks for the kind words about our sales team and finance department!

July 30, 2024

Have brought my Jetta to vw of fall river for service for a long time. Very happy. Staff is always helpful and friendly every time More

by mary416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Golden--Service Dept
Report | Print
Jul 31, 2024 -

Volkswagen Fall River responded

Thank you for your continued trust in Volkswagen Fall River! We're delighted to hear that our staff has consistently provided helpful and friendly service. We look forward to serving you again soon!

July 17, 2024

Not the same as when it was Mattie Imports. Automated service results in treating me as just a number. Had been a loyal customer for 9 years getting my VW serviced and now going to another VW More

by rmvjr139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane doe
Report | Print
Jul 24, 2024 -

Volkswagen Fall River responded

We apologize for the change in your experience and any inconvenience caused. We strive to provide personalized service, so it's disappointing to hear that we fell short. If you have any further concerns or would like to discuss this more, please reach out directly. We'd love a chance to earn your business back. Thank you, Daniel Doucette - General Manager - (207) 252-5868.

April 17, 2024

Joe in service kept me informed what was going on during my maintenance appointment and had the car ready for pickup when promised thanks again much appreciated! More

by johnpcosta921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Apr 18, 2024 -

Volkswagen Fall River responded

John, it's great to know that Joe kept you well-informed during your service appointment at Volkswagen Fall River. We're glad everything went smoothly and on time! Thanks for the feedback.

April 13, 2024

I’m new to the area so it was comforting to know that the outstanding service that I have received in the past from Volkswagon of Shrewsbury New Jersey where I purchased my car was as consistent as I’ve expe More

by dj.murphy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Apr 15, 2024 -

Volkswagen Fall River responded

DJ, we're glad to know that you found the same level of service at Volkswagen Fall River as you did in New Jersey. We appreciate your trust and loyalty!

April 11, 2024

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by marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do no knoe
Report | Print
Apr 11, 2024 -

Volkswagen Fall River responded

We are so happy that our Volkswagen Fall River team earned your five stars. Thanks, Marshall!

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