Volkswagen Clear Lake

Their customer service is impeccable, BUT lets talk about the under crust. This dealership is bogus. They pad your deal with junk fees an unnecessary services. The Finance Department told me that I had to pa the under crust. This dealership is bogus. They pad your deal with junk fees an unnecessary services. The Finance Department told me that I had to pay the dealership $790.00 to cancel an unwanted third party warranty". I was told by the Customer Relations Manager (name escapes me) that it would be done (2 months ago). I've called several times and HE is running away from my calls since requesting a hard copy proof of the cancellation of the $2,760.00 fee for WARRANTECH. Buyer BEWARE! READ YOUR FINANCE AGREEMENT! Decline whatever you dont agree with. More

Very pleased with the ease of just going in to get an oil change. It did not take long. change. It did not take long. More

Great experience dealing with Clear Lake Volkswagen on the purchase of a new 2024 Atlas Cross Sport! the purchase of a new 2024 Atlas Cross Sport! More

Very good Dealership Experience. Our Salesperson Sandy was excellent and responsive. He listened to our needs, and He made things happen. Quick and painless! Our Salesperson Sandy was excellent and responsive. He listened to our needs, and He made things happen. Quick and painless! More

I was pleasantly impressed with how well Issac and Noah showed the best customer service I’ve ever seen at a dealership. showed the best customer service I’ve ever seen at a dealership. More

Isaac Garza gave us an amazing customer service. I always visit this service center because of the good customer service. I always visit this service center because of the good customer service. More

Everyone we worked with at the dealership was very considerate of our time and finances. We had a 1 year old baby with us. Our salesman walked around the lot with us with our baby in her stroller and considerate of our time and finances. We had a 1 year old baby with us. Our salesman walked around the lot with us with our baby in her stroller and catered to every request and concern we had More

Very pleased with the service department. When we shopped for our current car I was very disappointed with the negotiation process and ended up buying our car downtown. The salesman was goo When we shopped for our current car I was very disappointed with the negotiation process and ended up buying our car downtown. The salesman was good but the follow-on negotiator lost the deal when he claimed the actual sales price was thousands more than the sticker price. This experience still taints my opinion of the dealership today. More

They are very nice and friendly people. Also good service. I recommend this dealership to anyone. Also good service. I recommend this dealership to anyone. More

Braden was very helpful and courteous and resolved my issue. He helped me understand the problem but also gave my car a quick overview to provide feedback on general condition. issue. He helped me understand the problem but also gave my car a quick overview to provide feedback on general condition. More