Volkswagen Clear Lake

Lack of communication. Took 6 hours for an oil change and tire rotation despite having an appointment in the morning. No help as to why it took so long and why I wasn’t not Took 6 hours for an oil change and tire rotation despite having an appointment in the morning. No help as to why it took so long and why I wasn’t notified of my car being ready. More

A normal dealership, just a new bigger and better building. The couch in the first floor lounge area with a short small black table almost took me out. I didn’t see it (the table) and barked my shin building. The couch in the first floor lounge area with a short small black table almost took me out. I didn’t see it (the table) and barked my shin on it. So to all others, be aware, it will win. More

Bait and switch. They had a car advertised for $6,500 online. Worked with Dylan. Great guy, thoroughly enjoyed working with him, but the manager came out with the num They had a car advertised for $6,500 online. Worked with Dylan. Great guy, thoroughly enjoyed working with him, but the manager came out with the numbers at over $10,000. Would not honor THEIR internet price. Said that was “the finance price” and it would be thousands of dollars more to pay cash. Their final offer after 2 hours was $8,800 on a used car they had advertised for $6,500. Trash dealership that doesn’t honor their prices and plays games. Don’t recommend shopping here there is way more ethical dealers that honor their advertised prices and won’t waste your time. More

Loved the experience from the beginning to the end. Everyone was nice and service was amazing. Everyone was nice and service was amazing. More

Excellent dealership, large selection of vehicles to choose from. Excellent sales team who are very friendly, helpful and knowlegeable. choose from. Excellent sales team who are very friendly, helpful and knowlegeable. More

The employees at this location provide exceptional service. It’s is obvious customer service is their top priority. They made the service appointment smooth and communicated above and beyond what it n service. It’s is obvious customer service is their top priority. They made the service appointment smooth and communicated above and beyond what it normally expected. They are commended for their dedication to the Volkswagen brand. More

The service check was good but had some erroneous costs that were removed. They saw that my tires needed air but did not add any air to the tires. They moved location that was 20mins and did not clearly m that were removed. They saw that my tires needed air but did not add any air to the tires. They moved location that was 20mins and did not clearly mention that. Also they drive me crazy with sales calls to turn my car in for something more expensive More

Very pleased with cleanliness of building. Politeness of staff was wonderful. Received text with current work being done on vehicle, very impressed with covered service area really helpful w Politeness of staff was wonderful. Received text with current work being done on vehicle, very impressed with covered service area really helpful when rainy weather. More

Very Clean building. Everything went very smooth. The saleman had our vehicle cleaned . It looks like a brand new car. Everything went very smooth. The saleman had our vehicle cleaned . It looks like a brand new car. More

Daniel and Harrison were awesome working with them buying a new Atlas...we love our SUV... a new Atlas...we love our SUV... More