Volkswagen Clear Lake

What started out badly turned into a good experience although it toll involvement by General Manager, Service Manager and Service manager. My thanks to everyone involved. although it toll involvement by General Manager, Service Manager and Service manager. My thanks to everyone involved. More

I went in for service at 8:20 a. m. on Saturday 02/21/2026 and the inspection, tire rotation and front and rear brakes was forecast to take 5 hours, it only took 3 hour! I am very ple m. on Saturday 02/21/2026 and the inspection, tire rotation and front and rear brakes was forecast to take 5 hours, it only took 3 hour! I am very please with the level of service and my service advisor, Tommy Taveras! More

Dealorship is very organized and there are lots of options for vehicles to purchase. Our salesperson Carl was very knowlegable and addressed all of our questions. We are very happy with our purchase options for vehicles to purchase. Our salesperson Carl was very knowlegable and addressed all of our questions. We are very happy with our purchase. More

I bought my last vehicle at the old location back in 2015. I shopped several VW dealers online but this place was my first (and only) stop. This new building is nice and the team worked efficiently. I’l 2015. I shopped several VW dealers online but this place was my first (and only) stop. This new building is nice and the team worked efficiently. I’ll definitely be back for my next car except I won’t wait so long. More

It was very nice and clean with friendly helpful staff walking around ready to help. walking around ready to help. More

Check in was a little confusing. The girl I was supposed to check in with was on lunch, even though I had an appointment with her. Then I was told someone else, who wasn't currentl The girl I was supposed to check in with was on lunch, even though I had an appointment with her. Then I was told someone else, who wasn't currently at their desk would check me in. I told them I was on my lunch break and needed to get going and a guy who was actually at his desk, checked me in under the guy that wasn't currently at his desk. All in all, the check in only took a few minutes, but could have been smoother. I received a detailed video of my service and my car was ready a little over two hours after drop off, which was great because I needed it ready by 3pm and it was ready at 2:45pm. Pick up was quick, but I was checked out by another person that I hadn't spoken to previously at drop off. All in all, happy with the service, just a bit confusing talking with multiple people, none of who were the person I was assigned to when I made my appointment. More

Dealership is very well organized from the moment you arrive to the time you leave. My concerns were fully addressed by Michael Pungitore, he was very clear and respectfull from beginning to end conside arrive to the time you leave. My concerns were fully addressed by Michael Pungitore, he was very clear and respectfull from beginning to end considering all the questions I was asking him. The video from the tech, Hector Chavez, was very well done as well with what had been repaired and recommendations needed. I will definitely continue taking my Atlas there for any servicing needed. More

I came to the dealership to get an oil change on my 2019 Atlas. There was a salesperson, Brianna who talked to me about upgrading to a newer Atlas. Of course I didn’t think it would happen. Whatever happene Atlas. There was a salesperson, Brianna who talked to me about upgrading to a newer Atlas. Of course I didn’t think it would happen. Whatever happened the deal towards my 2026 Atlas was reasonable. Not to pleased towards the payment but again considering what I received was worth it. The entire team did such a great job and were very professional. More

Service was great. Please get a stronger Wifi for the customers it will help very much. Please get a stronger Wifi for the customers it will help very much. More

Nelso, Nick and Carla (their boss) helped me to get my dream 2026 Tiguan (avocado green-268HP). dream 2026 Tiguan (avocado green-268HP). More