Volkswagen Brandon - Service Center

Came in for service on recall part. I was provided with a loan since I was not able to wait. I really appreciated the convenience. loan since I was not able to wait. I really appreciated the convenience. More

Carlos was fantastic and went above and beyond with solving my issue with my drivers side mirror. He’ll definitely be my first choice when making an appointment again. solving my issue with my drivers side mirror. He’ll definitely be my first choice when making an appointment again. More

Very friendly and kind staff . Service is fast and not a long wait time . You can call and get an appointment right away . Love Volkswagen and I sure bet love my new atlas long wait time . You can call and get an appointment right away . Love Volkswagen and I sure bet love my new atlas More

I had an oil change scheduled for 8:30 on a Saturday morning. I didn’t get out until 12:00. There’s no reason an oil change should take over 3 hours. There were no updates provided while I was waiting a morning. I didn’t get out until 12:00. There’s no reason an oil change should take over 3 hours. There were no updates provided while I was waiting as to why it was taking so long. I’ve never been anywhere that an oil change takes so long. More

Very pleased with Brandon VW. My service adviser Seth was very helpful with my problem after I had a few bad experiences at Lakeland VW. They took care of my problem right away no hassles at all very helpful with my problem after I had a few bad experiences at Lakeland VW. They took care of my problem right away no hassles at all More

The service took 3 hours vs the 1.5 hrs max that was guaranteed it would take. The staff overall was quite friendly and helpful. guaranteed it would take. The staff overall was quite friendly and helpful. More

Very please with Brandon VW's excellent service and great staff! Seth sent me updates on my vehicle constantly and I was impressed with the video that was texted to me showing me exactly which part was broke staff! Seth sent me updates on my vehicle constantly and I was impressed with the video that was texted to me showing me exactly which part was broken. Carlos was very informative too, I truly trust this dealership for my VW needs!! Thank you!! More

Took care in for regular service and question about acceleration. Seems all was well and they were quick and very helpful. Thank you for your time. acceleration. Seems all was well and they were quick and very helpful. Thank you for your time. More

It was all I could as for. Seth walked me through the process step by step and answered all the questions I had. They worked quickly to finish the service. process step by step and answered all the questions I had. They worked quickly to finish the service. More

Excellent service, Carlos really takes care of the customer. Good service done on my vehicle. Only disappointment was that there were too many people without a mask. customer. Good service done on my vehicle. Only disappointment was that there were too many people without a mask. More