Volkswagen Brandon - Service Center

The dealership service department really took care of my needs in a very professional manner. I'm extremely satisfied with the service that I received. needs in a very professional manner. I'm extremely satisfied with the service that I received. More

Carlos was plasant, friendly and easy to work with. He explained everything well and paid attention to smaller detials to make the experinece a better one. explained everything well and paid attention to smaller detials to make the experinece a better one. More

I rated all aspects as excellent and will continue to use Brandon Volkswagon for service and purchasing new cars. Asking customers to write twenty five words is wasting their time and makes customers not wan Brandon Volkswagon for service and purchasing new cars. Asking customers to write twenty five words is wasting their time and makes customers not want to complete the survey. Thanks for listening. More

The team did an excellent job servicing the car; I didn't have to wait long, the price was very good, and I was informed of the needed items included on the ticket. have to wait long, the price was very good, and I was informed of the needed items included on the ticket. More

Excellent service. Great attitude. The Service reps work hard at catering to the needs of the customer. Carlos is outstanding. VW works him hard and he he performs. hard at catering to the needs of the customer. Carlos is outstanding. VW works him hard and he he performs. More

The Brandon Volkswagen dealership contained a staff full of groovy, amazing, and friendly people who were able to help me with my issues rather quickly. of groovy, amazing, and friendly people who were able to help me with my issues rather quickly. More

Outstanding service I will continue to come back and have our Jetta serviced where we bought it. No need to look anywhere else. Great job Seth. our Jetta serviced where we bought it. No need to look anywhere else. Great job Seth. More

Have been using this company for the past 20 years. Have bought 4 new vehicles and have used the service department for Every single time. bought 4 new vehicles and have used the service department for Every single time. More

My experience was a very good one. Staff and management was very helpful and professional. I would recommend Brandon Volkswagon to a friend or family member. was very helpful and professional. I would recommend Brandon Volkswagon to a friend or family member. More

In the past, I have been satisfied with service. This time (7/27/21), not so much. Arrived with two problems: (1) Error Airbag warning on instrument panel, and (2) A/C not putting out enough cold air. Se time (7/27/21), not so much. Arrived with two problems: (1) Error Airbag warning on instrument panel, and (2) A/C not putting out enough cold air. Service folks could not find an A/C leak, but added some refrigerant and a dye. A/C performance was improved, but if the dye shows a leak, that means another trip and long wait for me, and the Customer Lounge is COLD! Turn down your A/C, Brandon VW! As for the Error Airbag warning, I was told not to put anything -- even a beverage bottle -- on the passenger seat. Well, aside from being ridiculous and counter to past experience, that warning message remains on the instrument panel even when the passenger seat is empty. Phooey! More