Volkswagen Brandon - Service Center

As always the staff was on top of everything. Very helpful and knowledgeable as to what was going on and what needed to be done efficiently and quickly. helpful and knowledgeable as to what was going on and what needed to be done efficiently and quickly. More

Carlos made our experience easy and delightful. He has great customer service skills and a great personality. Not only did he take care of our recall issue, he helped us with getting another fuel cap wit great customer service skills and a great personality. Not only did he take care of our recall issue, he helped us with getting another fuel cap with ease. Keep him at the front desk!!! Please!!!! More

Service employees weren't as friendly as they used to be. Prices are very high for returning customers who have spent thousands in the service department. Prices are very high for returning customers who have spent thousands in the service department. More

Great service and helpful staff, would recommend. Thank you to Antoine for being the person who resolved my issues (a/c stopped working after having a brand new 2021 VW Jetta for about a month). you to Antoine for being the person who resolved my issues (a/c stopped working after having a brand new 2021 VW Jetta for about a month). More

Carlos took my car for service unexpectedly technically he made it possible for my car to get service very happy extremely happy thank God for Carlos he made it possible for my car to get service very happy extremely happy thank God for Carlos More

The service department stands out with excellent service, especially as compared to other dealerships we've been to. Michael Moore was awesome. We'll be back! especially as compared to other dealerships we've been to. Michael Moore was awesome. We'll be back! More

The service department did an amazing job diagnosing an exhaust malfunction on my Jetta and fixed the problem in no time. Carlos Meléndez did a great job communicating with me and keeping me updated. Thank exhaust malfunction on my Jetta and fixed the problem in no time. Carlos Meléndez did a great job communicating with me and keeping me updated. Thank you guys! More

Seth was amazing, explained everything thoroughly and detailed. Techs were great and handled my car amazing. Thank you for taking care of my car. Will be back! detailed. Techs were great and handled my car amazing. Thank you for taking care of my car. Will be back! More

Service writer , Seth , was pleasant and thorough. Video inspection was interesting . I think having a 25 word minimum on a survey is completely idiotic. So you force me to waste time typing nonsense. No inspection was interesting . I think having a 25 word minimum on a survey is completely idiotic. So you force me to waste time typing nonsense. No to much detail I can go into for an oil change… but wow, what a great oil change! More

I purposely did not complete the survey and asked for service manager to call me. Never heard back. I'm very dissatisfied and would like to discuss why. Joe Eletto 813 789 8682 service manager to call me. Never heard back. I'm very dissatisfied and would like to discuss why. Joe Eletto 813 789 8682 More