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Volkswagen Bakersfield

Bakersfield, CA

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rated
4 Reviews

6150 Wible Rd

Bakersfield, CA

93313

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Showing 4 reviews

June 19, 2024

Poor customer service - they would not listen to my request regarding the noise in the car and for it being express service it took 6 hrs More

by EMAE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
June 06, 2024

Volkswagen of Bakersfield treated me awful at the service department. It was a female worker that needs to learn customer service. She was so rude and other customers noticed and said they had the same exper More

by JUNIORSNAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Braulio Gueta, Jesus Hernandez, Female service representative
June 02, 2024

They fixed the simple thing easily enough and got the part in promptly so that's why I gave them at least 3 stars. However for the main concern, I don't feel their answer is acceptable. More

by HOTRAILECG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

Service writer was great. Service manager was an xxx. Rude and condescending. Dropping oil on the fenders is not normal. He did NOT want to listen to our complaint. I'll never More

by pintored
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Huerta, Is Jason Huerta the service manager?