Voice Motor Sales Chevrolet Buick

When looking at cars they tell you how great the car is but after purchasing they do nothing but charge you for every little thing. Second time purchasing from them. Never again! but after purchasing they do nothing but charge you for every little thing. Second time purchasing from them. Never again! More

The service department of this dealership helped me out in a big way when I was visiting from out of state and having trouble with my FORD truck! I was driving through Kalkaska, MI on a horse trip as part in a big way when I was visiting from out of state and having trouble with my FORD truck! I was driving through Kalkaska, MI on a horse trip as part of the Shore to Shore trail ride across the state of Michigan. I was from out of state and was in a bind as the "check engine" light came on in my F350 Ford truck. I took my truck to Serra Ford early on the morning of June 6, 2024 before they were open and left it with an explanation of my situation. They called me at 7:15am and told me that they "would be happy to take a look at my truck in 3 weeks if i could leave it there?" I asked if they could even tell me if it was safe to drive? They said that they would have to evaluate it to find that out and that they didn't have any time to do that! I was furious with their lack of customer service for a FORD owner from out of state in need of help! So I called the Chevrolet Dealership next door (Voice Motor Sales) and they were willing to work me into their schedule and even offered to WALK OVER TO THE FORD DEALERSHIP TO GET MY TRUCK!!! They had to order parts and had my truck fixed that day! So the Chevy dealership fixed my FORD truck for me!!! More

Most salesmen I deal with is by email or chat. Being that myself and my spouse are a mixed couple we've gotten some awful dealerships however NOT THIS ONE🤓. Which it's about time a dealership lik Being that myself and my spouse are a mixed couple we've gotten some awful dealerships however NOT THIS ONE🤓. Which it's about time a dealership like this one didn't try to give us a scrappy deal NO!! This dealership not only gave us a great deal but treated us as customers. Even if any of the salesman felt differently they kept it to themselves an treated us with respect and for that we are lifetime customers. We will be back in 2 yrs to trade our 2024 Chevy Equinox LS for a Traverse. Surprised us both being that Kalkaska MI doesn't seem like it has many mixed couples. We're not from there but we drove all the way there just to do business with them and will do it again. Thanks to Mitch, his assistant, an the other gentlemen we delt with. We share our experience with lots of people regardless if we know them or not. More

Chris Sanford, in sales and service tech Jamie always so good to us , Chris will pick up my car and return it that afternoon, Jamie will call me and I pay for the service provided , thank you all for the gr good to us , Chris will pick up my car and return it that afternoon, Jamie will call me and I pay for the service provided , thank you all for the great service you give us . More

Dan and Mark are awesome as long as the rest of the team. They weren't pushy and they listen to what I wanted and helped us out and got us into what I wanted without question highly recommend them to anyone They weren't pushy and they listen to what I wanted and helped us out and got us into what I wanted without question highly recommend them to anyone More

Easy to deal with , fast and efficient and no issues after the loud change .I highly recommend after the loud change .I highly recommend More

They reached out to me almost right away and were very helpful when it came to my preferences and concerns. Very reasonable prices. helpful when it came to my preferences and concerns. Very reasonable prices. More