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Viva Nissan - Service Center

El Paso, TX

4.5
90 Reviews

90 Reviews of Viva Nissan - Service Center

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October 17, 2024

This dealership has provided exceptional services. The service staff is friendly and knowledgeable. The vehicles are very good. More

by FIELDSCGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Oct 19, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

Bad customer service. My car was ready and was not notified. I had to ask if it was ready after being there two and a half hours. When I asked if it was ready the young ma More

by Theref4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
Oct 19, 2024 -

Viva Nissan responded

Theref4000, we truly appreciate your honest feedback. Theref4000, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 16, 2024

They were all awesome and great. Thank you so much. I will recommend to everyone and they will take care of you. More

by Anambarron39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto department
Oct 19, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2024

It was a great experience. The customer service we received was great! No hassle. Would definitely buy again. More

by pumba23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2024

Knowledgeable, professional and friendly. Recommended most important areas needed to complete service. Work was done in good time. More

by OLIVIAGRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Elias
Oct 13, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 09, 2024

It’s always a great and pleasant experience. They are always courteous and up front with whatever the issue might be. More

by LEVIHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Oct 13, 2024 -

Viva Nissan responded

We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

Very Disappointed in the service and quality of My Nissan and. A little 3 mile an hour bump in a parking lot. Completely disabled my Nissan Truck had it down for almost three weeks and was over $4,500.00 dol More

by RGAFFIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymundo Ruiz
Oct 13, 2024 -

Viva Nissan responded

We regret to hear that you had this experience with us.

October 07, 2024

Good communication omar alamos. i would come back again and buy a new car.i would recommend people shop there... More

by hondahb98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar alamos
Oct 13, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

Excellent customer service. Sebastian is very helpful and knowledgeable always helping us resolve the issues with our pathfinder. More

by ISANCHEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Store manager , Raymundo Ruiz
Oct 12, 2024 -

Viva Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Viva Nissan!

October 05, 2024

Excellent service. Good job . They are good in service . Right to the point . Right diagnosis More

by MHOSSAIN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Oct 12, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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