Viva Nissan - Service Center

The staff is super nice and attentive to the guest, they explained everything in detail. explained everything in detail. More

I am really satisfied for the welcome and the service. Nothing to reproach thank you Nothing to reproach thank you More

I recently purchased a Sentra from Viva Nissan, and the experience was outstanding from start to finish. The staff were incredibly knowledgeable and attentive, ensuring that all my questions were answered. experience was outstanding from start to finish. The staff were incredibly knowledgeable and attentive, ensuring that all my questions were answered. From the moment I stepped onto the lot, I felt welcomed rather than pressured. Jose Ramirez and Fernando Saenz took the time to understand my needs and preferences, guiding me through various options without pushing for a sale. The financing process was smooth, with clear explanations of all terms and no hidden fees. Overall, I highly recommend Viva Nissan for anyone looking to buy a car. More

My current concern right now is the service center. Currently, I have taken twice my car due to previous alignment. Currently, my steering wheel is not center and as a caseworker, I need my vehicle. I Currently, I have taken twice my car due to previous alignment. Currently, my steering wheel is not center and as a caseworker, I need my vehicle. I have to take time (for the third time) and take it back to the dealership to (hopefully and finally) get my steering wheel center. More

Made an appointment the prior week for AC service. Arrived on time for appointment, 8:00., At 12:00 service advisor called they were finishing prior work and had not started. Passing by at 2:00 saw Arrived on time for appointment, 8:00., At 12:00 service advisor called they were finishing prior work and had not started. Passing by at 2:00 saw my vehicle in the lot, waiting to be taken in, 6 hours after I left it at the appointment time. I went in and got my vehicle. The servicedepartm needs to be able to give a reasonable expectation when making appointments. I envisioned a call at 4:00 saying they need to keep my vehicle overnight. This reminds me of the days when you stayed home all day for the cable repairman to arrive. Certified technicians should be able to complete each job on time. The scheduling program should factor in the variables and give a reasonable expectation for appointments and completion. This is not acceptable. More

Good service and fast , personal amable y atento , y quedo muy limpia mi camioneta al terminar quedo muy limpia mi camioneta al terminar More

Friendly and was quick with the service. I also got my car washed after! Thank you! I also got my car washed after! Thank you! More

Great service. Easy to make appointments for service. Service was quick and my car came back to me clean. Thanks much. Easy to make appointments for service. Service was quick and my car came back to me clean. Thanks much. More

I had an amazing experience at Viva Nissan! The staff was welcoming, knowledgeable, and made the entire process smooth and stress-free. They truly care about their customers and went above and The staff was welcoming, knowledgeable, and made the entire process smooth and stress-free. They truly care about their customers and went above and beyond to find the perfect car for me. If you’re looking for top-notch service and a dealership that treats you like family, I highly recommend Viva Nissan! More

My tires were not rotated and the pressure was low! I asked for my tires to be rotated and checked. I asked for my tires to be rotated and checked. More