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Viva Nissan - Service Center

El Paso, TX

4.5
90 Reviews

90 Reviews of Viva Nissan - Service Center

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November 02, 2024

You guys are very awesome Orlando. It’s a good salesman. He’s a wonderful man. More

by ramos.galindo@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Nov 06, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

Easy to work with and listened to what we were looking for in a car and needed. More

by SHANKS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Reyes
Nov 06, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

The best service Jesse Elias was more and beyond with helping me with the problem More

by valverdeelizabeth12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Elias
Nov 06, 2024 -

Viva Nissan responded

Hi Valverdeelizabeth12, thank you for taking the time to leave a review for us at Viva Nissan. We're happy we could meet your expectations!

October 28, 2024

Jesse is always very helpful and courteous I’m always very happy to take my car with him More

by ACDKCHAPS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 02, 2024 -

Viva Nissan responded

Acdkchaps78, thank you so much for the positive review!

October 28, 2024

The dealership has a nice environment working with the customer. They have personnel that is knowledgeable and works hard to provide the customer with options to choose from to meet their needs. More

by rbriones1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Reyes
Nov 02, 2024 -

Viva Nissan responded

Hi Rbriones1, thank you for taking the time to leave a review for us at Viva Nissan. We're happy we could meet your expectations!

October 28, 2024

I was glad that I didn't have to pay for my new car battery since it still had a warranty on it and didn't have too much of a waiting time. More

by GENNY79936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Elias
Nov 02, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2024

They were great and they worked with me and my schedule ! Highly recommend to everyone . More

by reymundo.h26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
October 28, 2024

The customer service was amazing , will definitely come back when I’m ready for my next service! More

by MARIOTERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 02, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 26, 2024

The worse customer service I have had when purchasing a vehicle in my lifetime. Salesman told us that there were no vehicles within our price range. Then, manager called to let us know they did. We opted t More

by Dissatisfied Customer-Purchase Experience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio and Josue
Nov 02, 2024 -

Viva Nissan responded

Please reach out to us at (915) 629-5592 so we may assist you in moving forward towards a resolution.

October 25, 2024

personal atento,servicio rapido y me lavaron mi carro tambien,gracias.very fast service,i was surprise when he told me the car is ready. More

by JESUS7161.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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