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Viva Nissan

El Paso, TX

4.3
140 Reviews
WELCOME TO VIVA NISSAN CUSTOMER SERVICE. COMMUNITY. COMMITMENT. LEGACY This is what has been driving the Viva Auto Group since 1985. Over the years, we've sold many makes and models and continue to grow in El Paso and Las Cruces. We've met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years. Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you're looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We're ready to meet your transportation needs. At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.
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1310 N Zaragoza Rd

El Paso, TX

79936

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Showing 141 reviews

October 18, 2024

Good service and fast , personal amable y atento , y quedo muy limpia mi camioneta al terminar More

by SKILINEGTR076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2024

Friendly and was quick with the service. I also got my car washed after! Thank you! More

by ROCIOYVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2024

Great service. Easy to make appointments for service. Service was quick and my car came back to me clean. Thanks much. More

by CELTICCOYOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Viva Nissan responded

Hi Celticcoyote, thank you for taking the time to leave a review for us at Viva Nissan. We're happy we could meet your expectations!

October 17, 2024

I had an amazing experience at Viva Nissan! The staff was welcoming, knowledgeable, and made the entire process smooth and stress-free. They truly care about their customers and went above and More

by juver89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
Oct 19, 2024 -

Viva Nissan responded

Juver89, thank you so much for the positive review!

October 17, 2024

My tires were not rotated and the pressure was low! I asked for my tires to be rotated and checked. More

by DEPORCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recall the name
Oct 19, 2024 -

Viva Nissan responded

Deporcha, we regret to hear that you had this experience with us.

October 17, 2024

This dealership has provided exceptional services. The service staff is friendly and knowledgeable. The vehicles are very good. More

by FIELDSCGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Oct 19, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

Bad customer service. My car was ready and was not notified. I had to ask if it was ready after being there two and a half hours. When I asked if it was ready the young ma More

by Theref4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
Oct 19, 2024 -

Viva Nissan responded

Theref4000, we truly appreciate your honest feedback. Theref4000, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 16, 2024

They were all awesome and great. Thank you so much. I will recommend to everyone and they will take care of you. More

by Anambarron39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto department
Oct 19, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2024

It was a great experience. The customer service we received was great! No hassle. Would definitely buy again. More

by pumba23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2024

Knowledgeable, professional and friendly. Recommended most important areas needed to complete service. Work was done in good time. More

by OLIVIAGRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Elias
Oct 13, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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