Viva Nissan
El Paso, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 139 reviews
Really good customer service The best customer service I have had in a dealership. The sales staff were really friendly and welcoming. I will definitely recommend family and frien The best customer service I have had in a dealership. The sales staff were really friendly and welcoming. I will definitely recommend family and friends. More
Good service Como compradora novata no sabia que esperar, pero el servicio fue excelente, fueron muy claros y nos ayudaron con todas las deudas que teniamos, siemp Como compradora novata no sabia que esperar, pero el servicio fue excelente, fueron muy claros y nos ayudaron con todas las deudas que teniamos, siempre amable todos muy serviciales . Gracias por la buena experiencia. More
Great Experience!! Mario Teran was great in helping with our purchase. Our entire experience was top notch from the wonderful facility to Mario showing us vehicles to t Mario Teran was great in helping with our purchase. Our entire experience was top notch from the wonderful facility to Mario showing us vehicles to the sales manager Jonathon Addison helping us along every step of the way. They are not sales people but men of honor who happen to be selling cars. I appreciate that. This is first time buying Nissan but won't be our last. More
Best Client Satisfaction I had a very good experience with Viva nissan delaership. I was focusing in trade in my car (still on loan) for a new nissan vehicle. The salesman Mar I had a very good experience with Viva nissan delaership. I was focusing in trade in my car (still on loan) for a new nissan vehicle. The salesman Mario, is a great salesman and gave me the customer service I deserved. He told me they were giving top dollor for vechicles in trade in and they did not failed, they gave me a very good deal that was hard to refuse. We made good business and overall extremely happy with my purchase but most of all I left with a good impression of customer service. More
Customer Service Great customer service with negotiations, finding the vehicle we wanted and explanation of the vehicle features. Financing was easy and the paperwork Great customer service with negotiations, finding the vehicle we wanted and explanation of the vehicle features. Financing was easy and the paperwork process was quick and painless. More
Great! I have given an excellent review due to great customer service Android communicating te process effectively. They also offered great deals. They als I have given an excellent review due to great customer service Android communicating te process effectively. They also offered great deals. They also has a great selección in cars. More
Excellent Service! Viva Nissan is awesome! Shawn Diana was great. They gave me a great deal on my trade-in and a great price on my new 2017 Nissan Rogue. I was really Viva Nissan is awesome! Shawn Diana was great. They gave me a great deal on my trade-in and a great price on my new 2017 Nissan Rogue. I was really impressed at their auto buying process. I would recommend this dealership! More
Update on previous review Left a 2 star review previously but manager saw and contacted me about it. It was refreshing to have someone listen and I believe all my previous issu Left a 2 star review previously but manager saw and contacted me about it. It was refreshing to have someone listen and I believe all my previous issue are cleared up. Because of his concern I'd definitely recommend them. More
Manuel Acevedo our salesman was very helpful and got us in Great help and friendly . Great customer service. Traded in my 2015 juke and was able to get the car we wanted through Nissan .Will bring more family Great help and friendly . Great customer service. Traded in my 2015 juke and was able to get the car we wanted through Nissan .Will bring more family members . More
No Pressure, No Hassle, No Games. The auto buying process at this store was superb! We were greeted by the courtious staff when we entered. We were provided with an awesome quote for t The auto buying process at this store was superb! We were greeted by the courtious staff when we entered. We were provided with an awesome quote for the vehicle the very first time. No games with "Let me ask the sales manager", "Let me ask the owner", "Let me ask,,,,,,". After the quote was provided, there was no pressure to accept and purchase the vehicle. We went home. There was no follow-up phone call, text e-mail, nothing. If you have visited other dealers, you get the idea. We returned after a few days and asked to test-drive the proposed vehicle, we did and purchased the proposed vehicle. The entire process was fantastic! Other dealers had tried playing phycological games and tried to use manipulative tactics to push us into purchasing various vehicles, there were no such games from the sales associates at Viva Nissan. If you are looking for a new vehicle, try this dealer first. Thank you Frank (sales), Omar (sales) and Johnny (GM)! More