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Viva Mazda - Service Center
El Paso, TX
37 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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37 Reviews of Viva Mazda - Service Center
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August 29, 2024
Thank you for the great customer service. I will definitely be back. Thank you all I will definitely be back. Thank you all More
by PETERSALAS
Verified CustomerEmployees Worked With
August 29, 2024
I took my car to service with 5000 miles they want me to replaced air and cabin filter plus add coolant for low level with a ridiculous price and didn’t wash my car so terrible👎🏽👎🏽👎🏽👎🏽 replaced air and cabin filter plus add coolant for low level with a ridiculous price and didn’t wash my car so terrible👎🏽👎🏽👎🏽👎🏽 More
by GASM100
Employees Worked With
June 17, 2021
I took my car in for an oil change. Had a great experience. The young lady Alejandra that greeted me was very polite and helpful. Hector from service is great. Very professional and very informati experience. The young lady Alejandra that greeted me was very polite and helpful. Hector from service is great. Very professional and very informative. Thank you!!! More
by Sylaflores1957
Employees Worked With
Hector, young lady at service counter I believe her name is Alexandra
April 16, 2021
Great service from Ms. Alejandra Ontiveros. Very professional, I was taken carte of for service on my Mazda CX7, Very good experience, will gladly take my vehicle for service there. I would defini professional, I was taken carte of for service on my Mazda CX7, Very good experience, will gladly take my vehicle for service there. I would definitely recommend the dealership. More
by Gurdz0
Employees Worked With
Alejandra Ontiveros
November 16, 2011
I begin servicing my Mazda vehicle when I moved to Texas 10 years ago. I now own several Mazdas. The service, professionalism, and attention to customer needs continues to be an earmark of the Mazda dealer 10 years ago. I now own several Mazdas. The service, professionalism, and attention to customer needs continues to be an earmark of the Mazda dealership. Quality Service Joe and Matt ensure to carefully diagnose any issues I may experience with my vehicles. In general, vehicle maintenance is superb. Prices are fairly quoted and close attention is paid to any work covered under warranty. Professionalism The appearance of the shop is always clean. Representatives that service customers at the desk prior to servicing the vehicle are thorough in completing a visual inspection of the vehicle and recording customer comments. The Mechanics are well groomed and always display "a ready to go work" attitude. Attention to Customer Needs The Dealership places a follow-up phone call to ensure customer satisfaction with service. The immediate feedback is passed on to workers in the shop. More
by byancyto
Employees Worked With
Joe, Matt, Don, Ron Hendrix, Matt Lopilato, Joe Armedariz
November 13, 2011
I have all my services on my speed3 done at this dealership. Each time I have visited the personnel have been very courteous and have completed the work in a timely fashion. They don't try to sell dealership. Each time I have visited the personnel have been very courteous and have completed the work in a timely fashion. They don't try to sell a bunch of products don't want or need. Defnitely a five star dealership. More
by dennis scholl
Employees Worked With
matt lopilato, Matt Lopilato
