Viva Mazda - Service Center

Clean and comfortable large waiting room. Coffee and refrigerated bottled water are available. Nice and quiet. Coffee and refrigerated bottled water are available. Nice and quiet. More

Mi vendedor fue Jesus Eduardo Galvan, me sentí muy agusto con el porque me guió rápidamente a la SUV que yo necesitaba, muy profesional y agradable persona. Ademas Saul Fernandez también me mostró su apoyo c con el porque me guió rápidamente a la SUV que yo necesitaba, muy profesional y agradable persona. Ademas Saul Fernandez también me mostró su apoyo con una propuesta/oferta de pagos para mi camioneta con la que me sentí cómoda. Ambas personas muy amables. El proceso fue fácil y rápido. More

Called and asked if you take walk ins, was told yes, when I arrived, I was told I needed to make an appointment (first available 5 days later). After some back and forth on if you do take walk ins I was told I arrived, I was told I needed to make an appointment (first available 5 days later). After some back and forth on if you do take walk ins I was told "you can leave your car, and we will get to it when we get to it". We rarely use this, so repair was not urgent but dropping it off Saturday was the most convenient. Later that afternoon I received and accepted the quote. While on the phone I mentioned to them I had an additional concern about the cabin light staying on and asked if the tech could look into that. I got resistance and told I took the car in for a check engine light, so it wasn't looked at. When car was ready on Wednesday, I was called with a total. I was not told you do not accept cash, or that there is a processing fee for credit cards. The communication process needs major improvement. While going back and forth about walk ins I called Rudolph Mazda: Do you take walk ins//Not on Saturdays, but you are welcome to bring your car and we will look at it first thing Monday//Thank you//You're welcome, see you here! The only reason we did not take the car to Rudolph is cause your team finally agreed to accept the car. You are not providing any service free of charge, so why do I feel as if I was being discouraged from giving you money ($828.86 to be exact). It would have been more if you would have serviced the cabin light issue. Your dealership is near my home, but I will gladly drive the 25 miles/30 minutes if it's going to be this annoying every time. On a more positive note, your service tech did an excellent job, from the video explanation to the work performed (I give him 5 stars). More

Best customer service and best deals ever! ! Super friendly staff!! I would definitely recommend viva Mazda to all my fellow soldiers I work with ! Super friendly staff!! I would definitely recommend viva Mazda to all my fellow soldiers I work with More

It was very very very good and I was happy afterwards. Everything was very awesome Everything was very awesome More

Excellent all around. Building is well kept. Employees a super friendly. The workmanship is excellent Building is well kept. Employees a super friendly. The workmanship is excellent More

al least 15 words minimum al least 15 words minimum al least 15 words minimum al least 15 words minimum al least 15 words minimum al least 15 words minimum More

I was able to get my oil change done and didn’t have to wait too long. wait too long. More

The service team at Viva Mazda is great! ! They communicate about my vehicle in a timely manner. They truly care about work! ! They communicate about my vehicle in a timely manner. They truly care about work! More

The service department at Viva Mazda is great! ! They are very helpful and considerate. I always enjoy having my car serviced. ! They are very helpful and considerate. I always enjoy having my car serviced. More