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Viva Mazda - Service Center

El Paso, TX

4.4
37 Reviews

37 Reviews of Viva Mazda - Service Center

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November 19, 2024

I was very pleased with my customer service the staff was friendly and very helpful. More

by SIFUENTES136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Finance manager is a little sleazy! Overall, my experience at this dealership has been good "not great." More

by CPT EPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
November 16, 2024

Our salesman was very polite, knowledgeable, and accommodating, as were all the members of the team we worked with. We left with our dream car and 3 figure monthly payment, no complaints. More

by davisfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Galvan
November 12, 2024

I didn't purchase my vehicle at this dealership BC I got a great deal in Las Cruces; however, I have been servicing my vehicle at this dealership ever since my first oil change and I will say that the servi More

by E Zavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Excellent service with knowledgeable personal from the service desk to the technician who works on your car. The keep informed on the cars progress More

by MHCHOLKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

This is my second Mazda product. Very reliable and consumer friendly... finance manager is a little pushy and seems to push customers out of the door with his tactics. More

by CPT EPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Emler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Buying the car takes so long process, need to have more simplify and more efficiency processes. More

by pandahao0201
Recommend Dealer
Yes
Employees Worked With
Robert
November 08, 2024

Excellent customer care! Polite and empathic personnel . Very clean restrooms, comfortable accommodations while waiting for car More

by veronicawilliams2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Excellent customer service. answered all questions and provided feedback for my vehicle. Easy to schedule. More

by JOARREDONDO_03
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 05, 2024

Servicio eficiente, apropiado, no tengo mas que decir, ya que solo he asistido una sola ocasión. More

by MARIAELENA_TREVIZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Minjarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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