Viva Ford

Unprofessional I recently went into Viva Ford looking for a 3/4 ton pickup, the salesman looked online at one of the other dealerships they own in town and brought i I recently went into Viva Ford looking for a 3/4 ton pickup, the salesman looked online at one of the other dealerships they own in town and brought in a 2013 Ford F250 that was online for $35,995. When we sat down for negotiations the salesman insisted the truck was $39,995 even though I had told him 3 times that the internet price was $35,995. The truck had damage on it and the salesman offered to take $2000 off for the damage which would still leave the price $3000 more than what the internet price was. I finally got so frustrated with the games they were playing with the figures that I got up and walked out. More

Great Service Department Thanks Octavio. Provided prompt, courteous attention! Service people were great to come out and talk to me and explain a bit more of what was done t Thanks Octavio. Provided prompt, courteous attention! Service people were great to come out and talk to me and explain a bit more of what was done to my 2004 F-450 RV More

Great Truck Great Deal #1 I had a positive experience at VIVA FORD, Jesse Blancas did a awesome job getting me a great used truck at a good price and got me a good deal on my t I had a positive experience at VIVA FORD, Jesse Blancas did a awesome job getting me a great used truck at a good price and got me a good deal on my trade. Thank you More

Great Customer Service Robert gave me a great customer service, he gave me good advice on the service need it, Was a good experience working with him as a service advisor. Robert gave me a great customer service, he gave me good advice on the service need it, Was a good experience working with him as a service advisor. More

Recall Customer service to set appt awesome, dropped off car and Robert was up front about when the car would be done and it was done before 2. Customer service to set appt awesome, dropped off car and Robert was up front about when the car would be done and it was done before 2. More

The Works Took our car for "The Works" service, Service Adviser Rene was very professional. The vehicle has some issues they need to resolve but I have confiden Took our car for "The Works" service, Service Adviser Rene was very professional. The vehicle has some issues they need to resolve but I have confidence they will fix them eventually. More

Excellent Took my wife's car in for a door repair. Even though it was full, I enjoyed the movie you had on the player. Nice touch! Took my wife's car in for a door repair. Even though it was full, I enjoyed the movie you had on the player. Nice touch! More

Got it in quick Took a bit longer than I anticipated and they forgot to wash the truck, but all in all, pretty good. I mentioned it was the 10,000 mile check up, but Took a bit longer than I anticipated and they forgot to wash the truck, but all in all, pretty good. I mentioned it was the 10,000 mile check up, but they called it something else, but apparently performed the same service. Was curious as to why the window sticker for my next service said I'd need it in 300 miles., Truck had 9320 miles, and said service in November at 9620. More

good customer service good and fast customer service. A little pricey only thing keeps from receiving an overall 5 star visit, Also Friendly shuttle service. Only wish had good and fast customer service. A little pricey only thing keeps from receiving an overall 5 star visit, Also Friendly shuttle service. Only wish had a late departure time closer to end of day. Last trip out was at 2 More

45K Service When I took my Ford Escape in for an overdue 45K mile service, everyone was helpful. Robert let me know what options I had to increase mileage with When I took my Ford Escape in for an overdue 45K mile service, everyone was helpful. Robert let me know what options I had to increase mileage with nitrogen in my tires, that my battery was going south and that I could use an oil system flush. He told me the price of each and was respectful when I declined. I appreciated not being pressured to spend money I do not have. The car was ready on time and the cost was reasonable for all that was done. More