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Viva Ford

El paso, TX

4.2
320 Reviews

5550 N Desert Blvd.

El paso, TX

79912

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320 Reviews of Viva Ford

November 11, 2024

I appreciate the attention i got from everyone at the service department. Valerie had a great attitude. thanks to all More

by noelfitness02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Marrufo, Robert Aldaz
November 11, 2024

They did an awesome and quick job from Valerie to the service man. The service guy was thorough and made sure to listen to any questions I had. More

by MARQUEZ348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Marrufo, Robert Aldaz
November 08, 2024

The finance department messed up my payoff for my vehicle and my credit score dropped 100 points because of the incompetence of this place. More

by Deemc21
Recommend Dealer
No
Employees Worked With
Omar Ramirez
November 07, 2024

Excellent customer service as always! ! Rico’s attention to detail with the customers is always the best!! More

by LUISPARRILLACORPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico, Octavio Marrufo, Robert Aldaz
November 06, 2024

it was a hassle to get dealership to agree to sell vehicle without doing a bunch of dealer addons which increase price by thousands and were not desired by buyer. basically online prices are a scam be More

by jdlarock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Blancas
November 06, 2024

The service was excellent, they were able to get my vehicle serviced quickly and with no issue in the absolute. More

by RUBIOJAVIER700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Marrufo, Robert Aldaz
November 05, 2024

Great service, this was the first time I took my vehicle in for service and it was easy. The only concern is that they did not offer washing the vehicle after the service. More

by Gerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall the name of the person I worked with
November 05, 2024

The service was prompt and there was followup on status throughout the appointment awesome service provided by all More

by 740galfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Marrufo, Robert Aldaz
November 04, 2024

They helped me find the perfect truck at a great price! They were very knowledgeable about the trucks features and capabilities. More

by Ruben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Cardenas, Rogelio Alvarez
November 04, 2024

The whole team was on it! Service was done well and timely. Very helpful. Thank you. More

by david@jadcoelp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Escobar, Steven Cardenas, Jeremiah Castañon, Gonzalo Fierro, Jesse Blancas, Octavio Marrufo, Rogelio Alvarez, Robert Aldaz
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