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Viva Dodge Chrysler Jeep - Service Center

El Paso, TX

3.8
138 Reviews

138 Reviews of Viva Dodge Chrysler Jeep - Service Center

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November 15, 2024

Identify the problem right away and gave informative ways to fix the problem. Very helpful. More

by MJ86EYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Black
November 13, 2024

Took my truck in for a recall. My seat cover went missing and my side steppers did not work after. More

by MRAMI_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
November 11, 2024

They never followed up with me, never spoke to me and I had to go personally to ask about the car. More

by JORGE.LUIS.GZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea
November 06, 2024

Service was good. Service advisor was extremely helpful and polite. I would recommend the services to friends. More

by MMARIN2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
November 04, 2024

Great customer service from Aaron and Javier. The issue in my car couldn’t be resolved but the service was great. More

by duarte.2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Javier
November 04, 2024

Everything was excellent and the service was performed as needed without any issues or delays More

by JAIMEHERNANDEZ92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
November 02, 2024

I had an oil change appointment for 11:30, showed up at 11:25 and was immediately helped. Then I waited almost 4 hours to get my oil changed. Not sure what the issue was but there we a bunch of people who More

by GPEAK1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
November 01, 2024

Great customer service. Went in for an oil change and a tire rotation my car was ready pretty quick. More

by FP.DENISSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember names but lady on the front desk with glasses at service was super nice
October 31, 2024

Service technician was honest about work being done on the vehicle. Was done promptly and reliably with no issues. More

by JAIMEPALACIOS562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 31, 2024

Received good service and not so long of a wait will be going back for routine maintenance 👍 More

by smgonzalez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 31, 2024 -

Viva Dodge Chrysler Jeep responded

Thank you for the 5-star review! Our goal is to provide efficient and excellent customer service. We look forward to assisting you in the future!

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