Viva Dodge Chrysler Jeep - Service Center

Work is done as promised. I feel they take care off my vehicle really good. I appreciate viva dodge Jeep Chrysler for everything they do. vehicle really good. I appreciate viva dodge Jeep Chrysler for everything they do. More

Took my car to replace the battery I had just bought my car 3 weeks ago and the battery had to be replaced already which was disappointing since the car was brand new however the servic I had just bought my car 3 weeks ago and the battery had to be replaced already which was disappointing since the car was brand new however the service was awesome!!!! More

Took my truck for recall and for additional issue. Service was perform and was told that other part would be ordered and would me fixed at when part came in as promised truck will be repaired this wee Service was perform and was told that other part would be ordered and would me fixed at when part came in as promised truck will be repaired this week. Excellent service by service adviser (Peter) More

Excellent Service! So far, I have not had a bad experience at this dealership! Pete has always been able to answer all of my questions, and honest with his recommendati So far, I have not had a bad experience at this dealership! Pete has always been able to answer all of my questions, and honest with his recommendations. More

Disappointed in the service due to the following. Overpriced, quality and execution of work, no customer incentives. The front desk service wasn't bad, it was the technicians involved Overpriced, quality and execution of work, no customer incentives. The front desk service wasn't bad, it was the technicians involved More

great service from the service statff my visit from the Viva dodge staff was great. The young man that met me, Whose name was Chris, was very professional and addressed my needs including my visit from the Viva dodge staff was great. The young man that met me, Whose name was Chris, was very professional and addressed my needs including washing my car. Stacy, the service manager also came out to greet me and make sure I was being taken care of. The gentleman who is in charge of all service centers for the Viva dealerships, Mr. Patrick Brown, does a great job in training his service people in customer service. More

Horrible service will never go back to you guys went in for a recall you charge me 125 for nothing but I found a better place for a recall you charge me 125 for nothing but I found a better place More

Service My experience started in 2018 when I had lifters replaced. The lifters were replaced twice times and I (and my warranty have paid over $8000). I was My experience started in 2018 when I had lifters replaced. The lifters were replaced twice times and I (and my warranty have paid over $8000). I was told that I had aftermarket parts from AutoZone because supposedly the parts were on back order by 6 months (At one point they had my vehicle from July - Nov and I had to take it back in Dec :( I no longer have a warranty and this last time I took my car in I was told that the warranty is expired and they were being nice to me by offering to not charge for labor (lifters again) but I could buy some lifters that came in for another vehicle. I really believe that there is an underlying problem and did not think I should have to keep buying lifters and the REAL problem isn't addressed. Needless to say that was their final offer. I have my car after spending over $8000 and its still not working properly. I spoke with everyone from the service manager to the general manager...NOT RECOMMENDED!! More

They suck My fiance took my Scat Pack to the dealership for an oil change and ended up paying over $300 extra. Instead of asking her if she wanted them to do th My fiance took my Scat Pack to the dealership for an oil change and ended up paying over $300 extra. Instead of asking her if she wanted them to do the filter replacements, fuel injector flush, and brake fluid flush they took the liberty of starting on it without her say so. To make matters worse they tried to explain to her what and why they did it as if she knew what they were talking about. The way I see it they took advantage of the situation to make a profit. More

Service I always take my Dodge Avenger to Viva Dodge. I always receive prompt and exceptional service! Can highly recommend Viva Dodge to friends and family I always take my Dodge Avenger to Viva Dodge. I always receive prompt and exceptional service! Can highly recommend Viva Dodge to friends and family. More