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Viva Dodge Chrysler Jeep
El Paso, TX
254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 254 reviews
May 19, 2015
Reasons why I'll buy again at VIVA CHRYSLER Luis was very patient and helpful in assisting me to find the right vehicle, he offered to open a credit line and he kept in touch by phone and texts Luis was very patient and helpful in assisting me to find the right vehicle, he offered to open a credit line and he kept in touch by phone and texts giving me updates on what vehicles were in my price range until we found the right car at the right price. More
by chase
Employees Worked With
Luis Perez
May 12, 2015
Amazing Deal Viva we're so helpful with the car the I wanted. Even with poor credit I was able to get approved for a new car. I was happy with the purchase. Great Viva we're so helpful with the car the I wanted. Even with poor credit I was able to get approved for a new car. I was happy with the purchase. Great customer service and very nice More
by Wutang671
Employees Worked With
ricardo knox
April 19, 2015
excellent the guys has assist us very helpful and cordial, we was felt very confident and we had a wonderful experience with this buy.they help us with a great the guys has assist us very helpful and cordial, we was felt very confident and we had a wonderful experience with this buy.they help us with a great price, we got a 100 per cent of satisfaction. thanks you. we will back with Viva Dodge in a future . of course! More
by blackchallenger
Employees Worked With
Humberto sale man, the manager of Viva Dodge, and finance man Issac.
October 24, 2014
Horrible I purchased a brand new 2014 Dodge Dart GT from Viva Chrysler Dodge Jeep at 8434 Gateway East El Paso, TX 79907 in late August 2014. When I brought it I purchased a brand new 2014 Dodge Dart GT from Viva Chrysler Dodge Jeep at 8434 Gateway East El Paso, TX 79907 in late August 2014. When I brought it back in a week later to get it washed and detailed, my husband realized the front right rim was scratched up about 1/4 of the edge of the rim. I told the service department and my sales representative and they took pictures to send up to the manufacturing company, but it got denied and they told me the dealership can't help me with this issue. They basically expect me to pay out of pocket for a damaged part that I had no fault in. I would not recommend going here to purchase a vehicle especially a new one. If you do, be sure to check every little thing on the vehicle before they sell it to you, don't let them rush you into signing anything until you have inspected everything. And when you bring it into services for any reason, make sure you inspect your vehicle before and after to make sure they did not damage anything. That way you can point it out to them right there and then before they deny causing any damages. Please don't let the crisis I am dealing with happen to you. More
by lucy.paredes.1291
Employees Worked With
do not wish to post names
