Viva Dodge Chrysler Jeep

Great experience. Told the salesman what we were looking for and what kind of deal we wanted and both were met to our expectation. Salesman was very friendly and did a Told the salesman what we were looking for and what kind of deal we wanted and both were met to our expectation. Salesman was very friendly and did a great job. More

changing oil I spend 1 hour for change oil but this is normal in this place. Job was completed, good inspection and recommendations Wait room good. Price ok I spend 1 hour for change oil but this is normal in this place. Job was completed, good inspection and recommendations Wait room good. Price ok More

Good experience Fear service good peple, (need uniforms) good info about my jeep rubicon so far, may improve in time shop people looks respectful, need more spanish s Fear service good peple, (need uniforms) good info about my jeep rubicon so far, may improve in time shop people looks respectful, need more spanish service we are on the border a lot of mexican costumers More

Service department has a very friendly staff. I went to get my car service and washed....i was very pleased with service department...the cashiers were very nice as well...definitely going to cont I went to get my car service and washed....i was very pleased with service department...the cashiers were very nice as well...definitely going to continue getting serviced here. More

Great! Great experience! Great staff that had the time to provide different options that could best suit my needs! Great customer service! Paperwork was do Great experience! Great staff that had the time to provide different options that could best suit my needs! Great customer service! Paperwork was done fast no need to wait long hours and I was out with my new car in no time! More

friendly very friendly personnel just takes too long for the whole purchase, need to schedule a wash and didn't get my tank filled that day also didn't get my very friendly personnel just takes too long for the whole purchase, need to schedule a wash and didn't get my tank filled that day also didn't get my mats or extra set of keys. Would have liked to get everything that same day so I wont have to be back. More

Overall it was good I am always pleased with the great customer service and with the service performed ony vehicles. I have purchased three vehicles and every sales pers I am always pleased with the great customer service and with the service performed ony vehicles. I have purchased three vehicles and every sales person and service person I have dealt with have been courteous and friendly. More

the best I train a Chrysler 200 2013 en en sales person help me to I can change my car have a damage for the xxxx and then help me to they can get better price I train a Chrysler 200 2013 en en sales person help me to I can change my car have a damage for the xxxx and then help me to they can get better price for my car More

Sales I went to purchase a vehicle from viva jeep. I wanted to trade my car in. They came back with a low trade in offer. I asked who they use to get trade I went to purchase a vehicle from viva jeep. I wanted to trade my car in. They came back with a low trade in offer. I asked who they use to get trade in value. The sales manager and sales person said Nada. So I looked the trade in value of my car and in rough condition value was 12,900. My car was in mint condition and trade in value for mint was 14900. They came back with a offer for 9,000. The highest he said they would go was 10125. Not even close to rough condition value. I asked how he came up with that value and he told me because the resale value was not good. He said he would offer me more but the price on the truck has to go back up. He needed to show the bank. I couldn't believe what he had told me. He was just feeding me a bunch of xxxxxxxx. I had never heard anything like that out of all the cars I had bought. Oh and when they say they'll get you approved it's not true. You better have really good credit. Because if you don't they won't call you back and give you updates on what's going on. You have to call them and ask. Redicoulas sales manager and the way they try and rip off the people. They are definitely a dealer ship that won't give you more for your trade. I would never consider buying a truck or car from here again. More

This visit was very pleasant compared to the last My last service experience was not so great. I was very disappointed. But this last time I took my Chrysler in, the service employee was very professi My last service experience was not so great. I was very disappointed. But this last time I took my Chrysler in, the service employee was very professional and nice. His name was Peter. He communicated with me and made sure everything was taken care of. I also dealt with the customer service manager, Norma Martinez. She took very good care of me and I was very pleased with the service they both gave me. More