Viva Dodge Chrysler Jeep

Oil change Their customer service reps are very caring and always doing above and beyond to strive for your total ultimate customer satisfaction. Mr. Jesus Vasq Their customer service reps are very caring and always doing above and beyond to strive for your total ultimate customer satisfaction. Mr. Jesus Vasquez is the best!!! Keep up the awesome and excellent work! More

Great Sales person work hard to get exactly what I ask for great price and customer service any body doing business with viva dodge make sure you ask for De Sales person work hard to get exactly what I ask for great price and customer service any body doing business with viva dodge make sure you ask for Dennise More

An excellent job God job happy with service . I will come again. Attentive to my car needs. Glad to be educated about the car. I will apply what i learned God job happy with service . I will come again. Attentive to my car needs. Glad to be educated about the car. I will apply what i learned More

2019 Grand Cherokee I worked with Juan Wiesel. He helped me out a lot, I would recommend him. As far as the dealership, I didn't like that they don't offer any maintenanc I worked with Juan Wiesel. He helped me out a lot, I would recommend him. As far as the dealership, I didn't like that they don't offer any maintenance, extra washes or gas tanks. With previous experiences, I always get some extra perks for buying at a particular dealer. Mission Chevy even allowed us to spin a wheel and I won 100 dollars. Juan was great, the dealership is not very enganging. More

New Ram 1500 So I’ve had prior experience with this dealership when I bought a used Dodge Charger, and that first experience was terrible from the sales person to So I’ve had prior experience with this dealership when I bought a used Dodge Charger, and that first experience was terrible from the sales person to the service department. But I wanted to buy a new pick up truck and started shopping all the dealerships and decided to just look at what viva dodge had. Since a lot of dealerships didn’t have what I was looking for our blew me off and thinking I was to young to be looking to buy a truck. Well they upgraded they’re whole staff! Super friendly and attentive Alexis was able to work with me and we where able to get a deal on the truck I wanted. After that got sent into financing and the Manager Julio Gomez wasn’t like normal financial personnel that are pushing all these warranties down your throat, he also was able to get us a amazing deal on the maintenance for the truck. Overall would recommend to come here and purchase your dream car. More

Switched to RAM! I had been researching the new redesigned 2019 Ram trucks and decided to go after work on Monday, 3/11/19 to check them out. I had not one, but two ex I had been researching the new redesigned 2019 Ram trucks and decided to go after work on Monday, 3/11/19 to check them out. I had not one, but two excellent salespeople, Denise and Raul. Denise was first and actually said Raul was the Ram expert and had him jump in to help. Not only he did he know everything about the new Ram, this was the first time I ever saw two car salespeople work together. They also negotiated with us without pressuring me to do something I didn’t want to do. They were so polite and helpful, and I learned that Viva Dodge uses non-commissioned sales. That explained the more relaxed nature of the entire dealership. I think more dealers should go to that model of sales. To end, Leo, our finance manager, did a masterful job of getting us a good deal with the credit union; his explanation of Gap insurance and warranties were the best I had ever heard. That says a lot for someone who has bought his own vehicles for over 20 years. I had Gap insurance before, but just because I knew in a basic sense it was important. The expansion of knowledge was so beneficial. They sell the Ram, Jeep, Dodge, and Chrysler. Visit them and give them a shot! More

Dodge Ram fixed all staff helpful including Pauly Dodge Ram fixed all Viva staff did a great job, 5 stars in customer service. I was able to get a ride home I had the oil changed on our Dodge Ram pic Dodge Ram fixed all Viva staff did a great job, 5 stars in customer service. I was able to get a ride home I had the oil changed on our Dodge Ram pickup. More

Sales Person was amazing. I'll make this short and sweet. Brandon, may salesperson was amazing. Got the truck I was looking for, got the payments I wanted and drove the truck h I'll make this short and sweet. Brandon, may salesperson was amazing. Got the truck I was looking for, got the payments I wanted and drove the truck home that day! I was treat very well at Viva Dodge. If you want a new truck. Go to Viva and ask for Brandon. More

Didn’t care Didn’t feel like my business was important. Got looked at like I was bothering them when I drove in the bay. Took over five minutes to get approached. Didn’t feel like my business was important. Got looked at like I was bothering them when I drove in the bay. Took over five minutes to get approached. Then the lady who finally approached only wanted to know what I was there for and if I had an appointment. Once I told her I did and that it was with Joe, she said he was busy on the phone with another customer and disappeared. She finally returns telling me that Joe is STILL busy and asked me to fill out the paperwork for Joe. Once I did Joe’s job, I was told I could leave my keys and go to the waiting area. I mentioned that I wanted to speak to a manager because I had a complaint and the lady said she would send them to the waiting area. The manager never came and I didn’t feel like walking around looking for someone who most likely wasn’t around. Got passed by several employees that seemed as though they were in prison. No hello, good morning, or even a smile. Finally my truck was finished and the technician didn’t inform me of exactly what was done to my truck or anything. He just told me my truck was done and to sign some paperwork in a few places. Someone really needs to discuss customer service with this team. Most people want to feel slightly important when bringing their MONEY/BUSINESS to someone. There are two other dealerships that we can all go to. Make me not want to go anywhere else. It’s that easy. More

Alfredo Muñoz great job Wonderful attention from our salesman Alfredo Muñoz, always open to anwser our questions and resolve our queries. All the time he was working with the Wonderful attention from our salesman Alfredo Muñoz, always open to anwser our questions and resolve our queries. All the time he was working with the Finantial Department to got the best deal for us, 100% recommendable, Gracias Alfredo and Adriano More