Viva Dodge Chrysler Jeep

broken mirror went in took about 15 minutes to tell me it was broke told they me would order a new 1. We'll call call when it is here. in and out! went in took about 15 minutes to tell me it was broke told they me would order a new 1. We'll call call when it is here. in and out! More

Customer service member Chris Herrera took care of recall, asap. Polite young man! Called in the morning and out by 2pm. Thank you very much! recall, asap. Polite young man! Called in the morning and out by 2pm. Thank you very much! More

Very good job keep the good job as always I visit your store all the employees are very professional and polite I be happy doing business with you again soon store all the employees are very professional and polite I be happy doing business with you again soon More

Right from the beginning Chris in service was rude and nothing but negative he would not honor my two year warranty for oil changes even with proof I handed him after arguing with him for quite a while h nothing but negative he would not honor my two year warranty for oil changes even with proof I handed him after arguing with him for quite a while he decided to take my vehicle in for service and made sure to have them take there time on changing the oil I was told on Saturdays first come first served I was the first one in line it still took over two hours I had to go ask and he said he was getting paper work ready instead he went and Hid my vehicle out on the lot and never called me in waiting area to leave instead I had to go looking for someone else to help me if this young man doesn’t Like his job he should find another field of employment he also did not return my due bill and they could not find it in the paper work I have bought several vehicles from this establishment but we’ll never return to this dealership ever again bad Service also called Dodge 800 number and put in a formal complaint More

Service performance Best service ever had work done correctly and on time thanks to Joe Gracia and tech. Was informed of repair and time to have it done. Was done correct Best service ever had work done correctly and on time thanks to Joe Gracia and tech. Was informed of repair and time to have it done. Was done correctly and took care of noise. Price was correct and work on time .😁😁😁 More

Took in my Jeep to check a rattling sound while it was under warranty. They allegedly couldn’t find anything but marked the part that was broken. They were just waiting for my warranty to expire to make m under warranty. They allegedly couldn’t find anything but marked the part that was broken. They were just waiting for my warranty to expire to make me pay out of pocket. More

Ricky was great! He knew everything about the truck explained the entire process and fought to give us a great price! He was very attentive and easy going explained the entire process and fought to give us a great price! He was very attentive and easy going More

Adrian Perez Total professional. Helped me get the best Adrian Perez Total professional. Helped me get the best deal and even after helped me with little details about my new Jeep. Best experience ever Adrian Perez Total professional. Helped me get the best deal and even after helped me with little details about my new Jeep. Best experience ever More

Thank you! Thank you Denzel really appreciated your help. You helped me find what I’ve been wanting since they came out. I know you work at Viva Mazda and had to Thank you Denzel really appreciated your help. You helped me find what I’ve been wanting since they came out. I know you work at Viva Mazda and had to work at this location. Thank you for the great customer service!!! More

Thank you, Chris! Kept in touch with me throughout the day while my vehicle was being repaired. Great customer service! Thank you so much, Viva Dodge! day while my vehicle was being repaired. Great customer service! Thank you so much, Viva Dodge! More