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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center
Las Cruces, NM
118 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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118 Reviews of Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center
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May 04, 2018
Fast and very friendly The techs and service agent Sal were able to make the diagnosis quikly and replace the recalled ingnition part at no cost to me. Thanks guys job well The techs and service agent Sal were able to make the diagnosis quikly and replace the recalled ingnition part at no cost to me. Thanks guys job well done More
by Gizmo1132
Employees Worked With
World's best tech Shane, Tony Aguilar, Brandon Broderson, Joel Galvan
May 02, 2018
Quick Service Easy to work with and schedule. Ordered part promptly and got it fixed fast once they had them in. Easy to communicate with while they had my truck. Easy to work with and schedule. Ordered part promptly and got it fixed fast once they had them in. Easy to communicate with while they had my truck. More
by oatey7
Employees Worked With
Sal
April 16, 2018
Great and friendly service. Can’t thank the guys at lithias service department enough. I know I can count on them to get any work i take to them don’t in a and friendly service. Can’t thank the guys at lithias service department enough. I know I can count on them to get any work i take to them don’t in a timely manner. More
by Big-Guy
Employees Worked With
Sal
April 16, 2018
Oil and Fuel Filter service I went in for a oil change and fuel filters and a recall on my truck both the recall on the oil change were taken care of in a timely manner and Nicol I went in for a oil change and fuel filters and a recall on my truck both the recall on the oil change were taken care of in a timely manner and Nicole from service advised me that it was too soon to fuel filters that even though they were at 35% they still have plenty of life left which I appreciate that instead of making a easy sale she saved me from spending money that I did not have to spend do to that honesty I will definitely be back for service More
by RMart
Employees Worked With
Nicole
March 01, 2018
Excellent customer service Joe greeted me as soon as I arrived and told me he would be right with me as soon as he got off the phone and then he was very cheerful and pleasant t Joe greeted me as soon as I arrived and told me he would be right with me as soon as he got off the phone and then he was very cheerful and pleasant to me, he also explained all that was recommended on my vehicle. I was also acknowledged by Pete Vargas while I was in the service department which was a nice gesture. More
by Brichards
Employees Worked With
Joe in Service
February 23, 2018
It's now worse I brought in my very high mileage Dodge Magnum for a fuel tank replacement under a life time warranty. I drove the car into the dealership, the car r I brought in my very high mileage Dodge Magnum for a fuel tank replacement under a life time warranty. I drove the car into the dealership, the car ran fine, but an overflow valve inside the tank had failed. It did not affect the way the car ran unless the tank was full. With that being said, the service advisor recommended the vapor canister be replaced at $234.00 for the part, plus installation. Of course I declined and ordered the part from another dodge dealer for $130.00 and I would install it myself. When I went to get my car, it ran terribly. So bad that I immediately returned to the dealer within 50 yards. Please understand that I am a mechanic, I fully understand that all parts have an expiration date that is unknown, but when someone tries to overcharge you $100 for the same part, you refuse because no one likes to be taken advantage of, and now your car is no longer usable.... Luckily, I don't need this car, I just love it. On a positive note, the service advisor Sal, was friendly and communicated well, the shop is clean and well maintained. More
by Morgan
Employees Worked With
Sal
January 14, 2018
Superior Service Superior service. Welcoming and friendly atmosphere from everyone I encountered. Tony's follow up thru out the day helped me not to stress about no Superior service. Welcoming and friendly atmosphere from everyone I encountered. Tony's follow up thru out the day helped me not to stress about not having a vehicle (this is my only vehicle). My car was ready when promised. I am very satisfied with my experiences at this facility. Keep doing what your doing. More
by Mary Ellen
Employees Worked With
Tony Aguilar
December 17, 2017
Excellent customer service in the service department The great service I have received by the service department is awesome. Knowing that my truck is like my office it is great that make sure it is ready The great service I have received by the service department is awesome. Knowing that my truck is like my office it is great that make sure it is ready in timely matter and they do there best to keep me on the road. Thank you for that. More
by Je46
Employees Worked With
Peter Vargas, Christopher Trujillo
December 16, 2017
Great Have been using Lithia Dodge for my service since I purchased my Jeep from them a few years back. Service has always been great for me. Have been using Lithia Dodge for my service since I purchased my Jeep from them a few years back. Service has always been great for me. More
by John
Employees Worked With
Tony Aguilar
December 16, 2017
Excellent service Excellent service. Very knowledgeable. Great communication. Courteous team. Clean facility. Timely service. Fair prices. Friendly atmosphere. Welcomin Excellent service. Very knowledgeable. Great communication. Courteous team. Clean facility. Timely service. Fair prices. Friendly atmosphere. Welcoming. Leaves car as they found it, no grease left behind. More
by Superman
Employees Worked With
Tony Aguilar
