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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

Las Cruces, NM

3.6
118 Reviews

118 Reviews of Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

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August 05, 2018

Very good atmosphere Attendant very courteous and well mannered.waiting area was very suitable for my wait with television and some hot coffee. Showroom was nice to look a More

by Rulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gomez
August 03, 2018

Tony was great We needed to get our vehicle in on short notice. We drive a Pacifica and with 4 kids we were in a bind. Tony got us in, analyzed the problem (bad batt More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
July 17, 2018

Excellent service department Brian made sure that everything was right. He has continued to provide the best customer service. He has ensured everything was done right and helpe More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar, Brian Freeman
July 17, 2018

Excellent service! Service Department is wonderful! They treat people right! From managers to advisors to technicians, they take care of your vehicle right. Fast and fri More

by Dodge guy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar, Shane Garbers, Donnie Carr, Sal Gomez, Nicole Largent, Albert Favela, Mark Altgibers, Joseph Candelaria, Junior Urbina, Chris Brusuelas
Jul 20, 2018 -

Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces responded

Dodge guy55, Thank you for the outstanding review! Our service team takes pride in providing accurate and friendly service to all our customers. If you have any issues we will be happy to take care of it for you. We look forward to seeing you on your next visit!

July 14, 2018

"Managing expectations" In order to have a positive experience at the dealership repair shop it all starts with the service advisor if you have a very capable service advisor More

by Ram/JGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar, Nicole Largent, Jesus Vela-Godinez
Jul 20, 2018 -

Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces responded

Thank you Ram/JGC, we do appreciate the words and Tony appreciates them as well. Thank you for coming to Lithia Dodge. Hope to see you again!

July 05, 2018

warranty service fast friendly customer service and provided complete and total care of vehicle needs, i have had work done at the dodge store where i live and they ne More

by ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Largent
Jul 21, 2018 -

Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces responded

Thank you ram for the positive review. We try to take care of everyone that walks through our doors! Hope to see you again!

June 24, 2018

Professional service We Bought our vehicle here and we always bring our truck back here to be serviced. Tony was very helpful proactive and professional we Greatly apprec More

by Jay bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
Jul 21, 2018 -

Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces responded

Thank you Jay bee! We are very pleased here at Lithia to know that one of our employees is doing a great job at providing excellent service! We hope you will keep coming for service. Thank you again!

June 23, 2018

My review Service was Excellent!! Took well care of my Power Wagon. They listened to what I wanted done to my truck, and took care of it. More

by Albby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Garbers
Jul 21, 2018 -

Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces responded

Thank you Albby! We try our best to understand our customers in order to provide top tier service! Thank you again and welcome to the Lithia family!

June 12, 2018

AWESOME 06-01-2018 They told me what was wrong with my Dodge Truck and then instructed me to take my Dodge Truck to Sisbarros to get it fixed. Had a bad Knoc More

by HugoGomez777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
June 05, 2018

Oil Change, Fast and Friendly Great customer service! Sal welcomed me with a smile and went above and beyond. My oil change was fast i will definitely be back. Thanks again. More

by kimhub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gomez
Jul 21, 2018 -

Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces responded

Thank you kimhub! Our service department always tried their best to finish their work in a professional and timely manner! We hope to see you soon!

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